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Tất cả đánh giá(79)
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Ba si ming
Phòng Tiêu Chuẩn
Lưu trú vào thg 12, 2024
Vợ chồng
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 5 thg 2, 2025
The stay was wonderful from checking to checkout
Dịch
6/14
Tài Khoản Khách
Phòng Tiêu Chuẩn
Lưu trú vào thg 8, 2024
Du lịch cùng bạn bè
1 đánh giá
1.0/5
Đăng tải vào 1 thg 10, 2024
The hotel is very old and the staff is bad. The facilities in the rooms are inadequate. For example, there are no slippers in the rooms. Last night I had to go to the reception twice to ask for slippers and waited for about an hour. The food is a complete fiasco. The breakfast options are very few and everything is stale.
Dịch
Margaret Swales
Lưu trú vào thg 4, 2022
Một mình
1 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 16 thg 5, 2022
Old Palace Resort is an amazing place - beach, pools, all inclusive (if you pay extra) and the staff are so friendly and helpful - nothing is too much trouble. I already extended my stay by 2 nights and wish I could stay longer. I would definitely stay here again
Прекрасный отель!! Подогреваемые бассейны!! Пляж рядом! Напитки и еда отличная! Обслуживание на уровне!! Очень здорово!
Dịch
Ma
Phòng Tiêu Chuẩn
Lưu trú vào thg 12, 2024
Một mình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 31 thg 1, 2025
J’ai passé un séjour exceptionnel dans cet hôtel à Hurghada ! La chambre était magnifique, spacieuse et très bien entretenue. J’ai particulièrement apprécié la vue, qui a été une belle surprise à laquelle je ne m’attendais pas.
Dès mon arrivée, j’ai été chaleureusement accueillie par le réceptionniste qui a fait mon check-in. Il parlait un excellent français et m’a immédiatement fait sentir comme chez moi. Un des bagagistes était également très aimable et professionnel.
Au restaurant italien, Fouad est une véritable perle, et le serveur Abdo a offert un service impeccable. Côté spa, Maryam et Aya, ainsi que la masseuse (dont je n’ai malheureusement pas retenu le nom), ont été tout simplement incroyables. L’ensemble du personnel est hautement qualifié, attentif et toujours soucieux de rendre le séjour des clients inoubliable.
L’ambiance est calme et agréable, et bien que j’ai voyagé seule, je ne me suis jamais sentie mal à l’aise, bien au contraire : tout était parfait pour se détendre. Les plages sont absolument magnifiques.
Je recommande vivement cet hôtel et j’espère pouvoir y revenir pour un séjour encore plus long.
Отель старый, но стараются поддерживать чистоту. Пляж чистый, песочный. Вход пологий в море. Песок утром обрабатывают от мух. Выбрать еду на свой вкус всегда можно. Фреши вкусные за отдельную плату.
This hotel is excellent. The food is perfect. We had a great variety of fresh home cooked options every night. Special shout out to the grill station tonight that offered fresh BBQ / flame cooked crab and fish and it was incredible. All restaurant/bar/bell boy staff are extremely friendly and professional. The onsite clinic is very professional and helpful, and the shop onsite is great too. The sea is SERIOUSLY beautiful, the pool area is great. Our room spacious and clean. The only downfall is the other hotel customers who are careless with overconsumption of food and feel the need to take multiple plates of food to gorge on. It is quite sad to see couples with many plates of food just because it is all inclusive alongside leaving food untouched just for the sake of being greedy. It is especially heartbreaking as the food is of such high quality and cooked with love that people decide to be so greedy and in my opinion disgusting. Huge thanks to the chefs and waiters and bar attenders and pool staff that made our experience so great and looked after us so well. Our apologies to them that the western world are so greedy and careless.
Dịch
6/11
Phản Hồi Từ Khách Sạn: Dear Mrs. Sophia, Thank you so much for your kind and thoughtful review! We're delighted to hear that you enjoyed the variety and quality of the food, especially the BBQ/grill station with fresh crab and fish. It's wonderful to know that you appreciated our dedicated team, including the restaurant, bar, bell boy, and pool staff, as well as the professionalism of our onsite clinic and shop. We truly value your feedback on our beautiful sea and pool area, as well as the cleanliness and spaciousness of your room. We also understand your concerns regarding overconsumption and waste, and we share your sentiments. We will continue to encourage mindful dining to ensure that all guests can enjoy the food as intended. Thank you again for your heartfelt compliments to our chefs, waiters, and staff. Your kind words mean a lot to us, and we look forward to welcoming you back in the future. Warm regards, Old Palace Resort Management team