George M
ngày 30 tháng 3 năm 2025
We spent the last week of March at the Sheraton Miramar Resort El Gouna during Ramadan, and one of the absolute highlights of our stay was the exceptional service provided by Hamad Rabie, the beach waiter at Beach Bar 3000, and Nadi, the lifeguard. Hamad was incredibly attentive, friendly, and caring throughout our entire stay. He made sure we always had fresh and cold drinks delivered right to our sun loungers – often before we even asked. His timing, professionalism, and warm personality really elevated our beach experience. Equally impressive was Nadi, the lifeguard, who not only kept a watchful eye on everything but also made sure the beach was always clean and inviting. He checked in regularly, asked if everything was okay, and always had a kind word and a smile for us. Especially during Ramadan, both of them went above and beyond. Their effort, kindness, and dedication made us feel truly looked after. They are a perfect example of world-class hospitality. Thank you, Hamad and Nadi, for making our holiday so relaxing and memorable!
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