JAZ Palmariva Beach

The All Inclusive hotel is located right on the beach. All breakfasts and lunches are served at a restaurant located right on the beach. There is a big but somewhat shallow swimming pool, which is good for families as kids can swim and use the same swimming pool as their parents. Dinner meals can be taken either at the main restaurant offering a great selection of food including on outside space or in speciality restaurants where you can use complimentary vouchers that you would be given at the reception on checking-in. One voucher can be used for one meal per room. We stayed at the hotel for 9 nights and received 2 vouchers for the stay, however we didn't get to use all vouchers as we were quite satisfied with the main restaurant for our dinners. The service at the main restaurant is impeccable, consistently quick and friendly. We tried Greek Taverna restaurant using our voucher, however we were not impressed by it as you get to wait for everything too long and the food is from a set menu, so the selection is quite limited and frankly some food is better from the main restaurant as it has more variety there. The only other special restaurant I can recommend other than the main restaurant is the seafood restaurant called Sea Treasure. The food there is very delicious, especially their prawns. The service there by Mohamed Ramses is so personalised and outstanding that you can easily imagine yourself in the best Michelin starred restaurant. Also it is located right on the beach and has a romantic atmosphere. The entertainment team kept us active with darts, aqua aerobics, stretching, evening shows in the hotel's open stage amphitheatre and in thr Coco Loco club. Without the entertainment team the hotel wouldn't have had its soul. I was happy to meet and have a dance with Amigo, who showed a few Egyptian moves, also Keita was very good and polite and I had a pleasure to follow his aqua aerobics and stretching moves. Patric has great energy and is just a born entertainer, such a genuine and kind person, also an amazing dancer. My favourite shows were fire shows, belly dancing and dervish dancers and a performance of popping dance by one of the DJs. Generally the more I interacted, the more I enjoyed the hotel and got to know the people staying at the hotel. I was celebrating my birthday and the entertainment team made it very memorable and special for me by singing me a Happy birthday song with the rest of the hotel's guests joining in during a karaoke night. The room was a bit basic, but quite spacious and always immaculately clean. Most importantly for me there was a balcony with a table and chairs to chill with the swimming pool view. All rooms have either a balcony or a terrace. I think the hotel could invest into getting new TVs as ours was too small for the room and the picture of some of the channels wasn't clear enough. Also, the wardrobes could be a bit more silent and insulated as at nights I could hear my neighbours from another r

Very friendly and comfortable hotel with good food choice and nice relaxed atmosphere. Animation team offer a good variety of activities and evening shows. The hotel is a bit tired in some areas and in need of a facelift and better to select the newer superior rooms but excellent value for money. Pool area is clean and relaxing with comfortable sun loungers good selection of background music and large heated pool

It’s a very beautiful hotel,the people that work here are very nice . The food also it’s so good,the rooms are always clean ,very nice job!

The location of the hotel is great! That’s where it ends. I don’t know whether to blame EasyJet or Jaz hotels. The hotel changed ownership the day after we arrived. I had purposely chosen a Labranda hotel having stayed at many others in Morocco, Turkey & Rhodes. EasyJet failed to tell us about the change or offer anything else. Problems started on day one. I had specifically stated on booking that I needed a GF room as my partner has a serious heart condition & COPD. We were given a first floor room with no lift! Plus a room with no balcony or patio having been told that all rooms had them. It took several complaints to reception & Easyjet and it was rectified. Several of the following days were like holidaying in a building site. Management had decided to start renovations around the poor unsuspecting guests - knocking down a pool bar with drilling & banging and various buildings on the beach. Day 5 saw me go down with a sickness illness (food/flies who knows) .in over 20 years of coming to Egypt I’ve never had anything like it! None of the medicines I had with me touched it! Went the pharmacist after speaking to my daughter in Uk (a GP). Pharmacist diagnosed dysentery & is currently treating for me for that. Symptoms are improving but not gone yet. Back to my room to bed to rest….but no! Management decided that the soap dispensers in bathrooms must be changed to their logo! So drilling In my bathroom, not even cleaning up the mess they made. Luckily my room cleaner came along a little later. Full marks for my cleaner, he does a superb job! Also full marks for Turbo & Viola (part of the entertainment crew) they do a fabulous job keeping people’s spirits up. I can’t comment on the food as I am still only eating dry bread & occasionally a boiled egg. Now I come to the problem of the flies! I have never been to a hotel in Egypt where they don’t spray the gardens with insecticide. The flies here are horrendous. We have been buying a product in the pharmacy called ‘Off’, just about keeps them at bay. When we arrived at Labranda , reception smelt of Jasmine spray & no flies, now at Jaz reception it smells of stale cooking & flies everywhere! I am now on day 11 of my holiday, & I can’t wait to go home. I started coming out here in the 1990s & I’ve never been this disappointed with a holiday.

It’s been great time in this hotel we had a lot of fun and enjoyed our time the animation team was funny and active and the service was helpful and the rooms was so clean

I've already written a hotel review but wanted to write a separate one for the hard working and wonderful Animation team. Having had a few all inclusive holidays, the Labranda Club / JAZ Palmariva Beach team stand out. Hard working, constant smiles, but if you took the time to chat with them, despite being very busy, they always took the time to chat. Special mention to Mahdi (Let's Go!), Julia & Junior (best aqua aerobics) who we got to know quite well, as much as 6 days allows. Special mention also to Turbo and Wess from Labranda Royal who also took the the time to chat and offer some crazy dance moves. I traveled with my daughter so we did take advantage of Coco Loco Club after 10.30pm and it was wonderful how the whole animation team just welcomed her onto the dance floor night after night, like she was one of the team. It made our holiday very special so thank you Animation team - you are all brilliant young people - you rock!