Swiss Inn Resort Hurghada

Very bad service and staff working in reception

A nice family hotel. We enjoyed our stay and we would come back again

Тихая уютная бухта. Удобно для детей.

First of all this is one of the most luxurious hotels I've ever been . I would like to thank the front office manager Mr.Ahmed for his nice room upgrade and the fruit basket , and Mr.karim from reception they were very welcoming . Secondly , the restaurants were very plentiful and the food was tasty . Special thanks for lobby bar staffs particularly Mr.amr and Mr.mostafa

We were moved to this hotel on Saturday 6 th July 2025 from the Nile Jewel and taken (group of 28 British)to our original hotel AMC ROYAL HOTEL HURGHADA where we had already spent a very enjoyable 3 days from 25 to 28 june 2025 before we did the Nile Cruise We had problems on Nile cruise not with the staff who were fantastic but money had not been paid over and service and food were not good for the last 3 days When we got to Royal hotel where we were to stay last 4 days for 5 to 9 july 2025 they couldnt honour all 28 of our bookings so after a long wait all of us were transferred to Swiss Hotel Hurghada. We were all pretty upset but staff at Swiss Hotel have made us really welcome so thank you This is a really lovely hotel staff 100 % Very clean .We tried 3 of the 6 restaurants excellent wide and varied menus . Gardens beautifully maintained as are the pools Got all inclusive deal that included drinks Our room overlooking pools well looked after We are very close to shopping centre and ATMs so very easy to get money out Fully recommend this hotel from arrival onwards would definately stay again It can be a bit noisy on rooms overlooking pools when entertainment on though Views from Italian restaurant overlooking beach fantastic All staff and shop keepers speak ex cellent english and have a smile for us Thank you all very much for a lovely stay Sheila and Hazel (77 year old twins)

Been here 4 times in 5 years, witnessed slow but steady decline. This year was a total disaster: - Paid for a 5 stars hotel? Here's a 1 star room, we don't care. Actually, we made a deal with airline crews this year, so fu*k you, dear regular guest, no new room for you. - The room was last renovated 30 years ago, probably. Looks like a hostel in Saigon, 1972. - Bathroom is falling appart. Literarry. Paint is peeling off everywhere. Shower holder fell on my head. - Dont worry about cold drinks, WW2 era fridge will keep it at room temperature. - Staff? All edgy and distracted for some reason. Underpayed and overwhelmed probably. Only smiles I got are from a few dudes who recognised me from previous years. - Beach waiters will forget your order regulary, or would let you wait for an hour. However, they will not forget to stare at you, waiting for a tip. - Food? Colorful, plenty of choice at the first glance. But after 3 days you realise that it's basicaly all the same every day, and, even worse, everything tastes the same. With some very rare exceptions. - Restaurant dress code? Non-existent. That's ok for a beach restaurant, but not for the main one. I sure like to see nice female bottom, but I do not enjoy attending anatomy class while eating. And I sure don't like to sit on a wet chair because someone came in directly from beach. - Grand finale: explosive diarrhea, completely free of charge! Three families, all familiar with possible digestion problems, all taking probiotics as a precauton, 8/9 ended up taking medications. The only one who avoided trouble is my 6 yrs old kid who didn't want to eat any hotel food, except the sweets. Luckily, you can buy really good diarrhea medications at the hotel pharmacy, for mere 10x bigger price than it's sold regularly. Good thing - you remain bloated for the rest of vacation, so you can't possibly drown. Headache pills are not worth buying, the price will cause you another headache. P.S. Paid 60 euros for late checkout. It ended at 18:00 hrs. At 18:01 was denied of water bottle for my kid. - On the bright side - nobody was eaten by sharks this year.