Albatros Makadi Resort - 24 HRS All Inclusive

the hotel was a brillant experience, our waiter ali was a top guy, bringing us our drinks from the bar to our sunbeds every time we asked. 100% recommend it

Really nice hotel overall. Food was brilliant, so many options for everyone. Beach is also very nice. I’d advise people who like their breakfast to go as early as possible as queues can be very long. Room was also perfect. The bathroom was very spacious. Plenty of storage for clothes aswell.

Abd Elrahman Fathi and Hashem and alaa elnopy everythink good service, good team, good coctail, Best beach bár Andiamo.

Very obvious shortage in staff everywhere specially in restaurants and aqua park ( no elevator responsible ) although it is 100% occupancy. Very poor food variety Staff need more training in how to deal with guests , they are always frowning. Housekeeping is horrible every day I have to call them for several times as they always forget the essentials like ( toilet paper - towels - tissues - conditioner - slippers ). Non-cooperative reception team specially their head Mr. Mostafa Actually we used to go to Albatros hotels for the last five years but this one I felt it doesn’t belong to Albatros group in everything REALLY A 5-STARS HOTEL WITH A 3-STARS EXPERIENCE

I will never repeat my visit again, its not totally bad bad i had some issues. staff were generally friendly and helpful except reception area, where most of the reception team seemed overwhelmed and not very welcoming. The pools were the best part of the stay. There are many of them, all clean and well maintained, which was great for relaxing during the day. Unfortunately, the animation team was very poor. Activities were always held in the same small, crowded unclean pool, and the night shows were very repetitive. Only three shows, the fire show, a kids’ show, and a basic Latin dance performance. The hotel itself is huge but many of the bikes they provide are broken, and even the working ones are only available during a limited time. Another strange thing is that the aqua park is located outside the hotel which was inconvenient. Food: It was almost the same every day, especially breakfast, which never changed during our stay. The desserts were also very disappointing. same options every day and not tasty at all. We tried the steakhouse restaurant but were also disappointed by the foid variety and the quality Rooms were clean and comfortable. the beach was not suitable for swimming, and to get to the actual swimming/snorkeling area, you had to walk about 10 minutes. One of the most frustrating parts of our stay happened on our last day. we requested a late check-out a day before departure, and a receptionist clearly confirmed that we could check out at 2:00 PM without any extra fees. However, on the day we were leaving, a different receptionist rudely told us there was no availability for late check-out. He didn’t even ask for our room number or booking details, and said the receptionist who confirmed with us “didn’t know what he was talking about.” The attitude was unprofessional and disappointing, especially after a 5 days stay. Overall, the hotel has potential but needs serious improvements in staff coordination, customer service, food variety, dessert quality, and facility maintenance.

The hotel was amazing very clean the food is great especially the bakery i liked that there’s so many swimming pools and all of them are quite big loved the bicycles , the reception was so helpful especially Mr mahmoud fattouh was checking on us all the time till the check out .. great thanks for all the staff for the amazing vacation