Albatros Makadi Resort - 24 HRS All Inclusive

Having been back a few weeks to reflect here's my honest review. We stayed from 1st-14th June 2025. Location - It's Makadi Bay, all that's there is the all inclusive hotels. There's nowhere remotely within walking distance. If you want to see life outside the hotel it's a 30 minute taxi. (I'd recommend downloading indrive app as taxis from hotel reception are expensive) Resort - Incredibly beautiful. A massive refit has been carried out from when this hotel was the Royal Pharaohs. Everything is new & spotlessly clean. Water park is located out the front of the hotel so a bit of a trek from seaview rooms. Wifi quite slow and would sometimes disconnect for no reason. Room - We had a Seaview room that was both large and luxurious with plenty of room for clothes, Great air conditioning, fridge topped up daily with water and bottles of coke/sprite, large tv although only uk channels were news. Quality bedding. Two minor issues though, there is no reading light in the rooms, lights are either fully on or off and also the shower does not have a handle so could be very dangerous if you slip as the shower door is glass. Staff - Room cleaner, waiting staff and lifeguards were brilliant and couldn't do enough to help, staff were let down though by grumpy barstaff and reception staff that didn't seem to know what they were doing (different answers from different staff). Communication - This hotel has very much an Polish. Russian and Egyptian clientele (I think we were the only English there) so communication in English can be tough as the staff mainly only speak pigeon English. As we had a overnight flight leaving we paid about £64 at reception for a 6pm checkout. We were woken by reception on the phone at 2pm asking why we hadn't checked out! After explaining we had paid extra and had a receipt we went for lunch as we were now awake. Upon returning to our room we were locked out and had to go find the room cleaner to open our room. Upon speaking to Guest relation we requested a refund for being woken and locked out but they would only offer a free late checkout next time or a free massage next time. A refund of the £64 should have been a minimum. Pools - Many many pools, all very nice with helpful lifeguards. Absolutely no issues what so ever with sunbeds. Although none of the pools are heated in Summer so are a little chilly but bearable. Apparently in winter one of the pools will be heated. Shops onsite - STAY AWAY! Prices are 6/7 times more than what you would pay in the local supermarket, for example Red bull in supermarket 49egp (about 80p), Red Bull in onsite shop 300egp (about £4.80). Food - Two buffet restaurants open for breakfast both serving the same usual all inclusive fare. Pancakes and omlettes cooked to order, plenty of choice just the standard. Same two buffet restaurants for lunch with a good variety including a cooked to order meat and pasta stations. Dinner is where all five buffet restaurants are open all serving different style

The hotel has a great potential to improve but not with this staff either the quality and numbers. The restaurants have a long queue on each food station, the bars’ staff are always sad and disappointed while serving The animation team is almost absent

All the staff are helpful from front desk to waiters especially fahd gad and all the other guys ,there are about 10 pools so its never crowded ull find pool every where the family rooms are great super especially the ones see view there are four restaurants to choose from for breakfast,lunch and dinner the resort is very big so there is alot of walking or u can use thier free bikes but its untill 6 pm only or order golf car if they are free they will come and especially thanks to wael golf car driver the sea is rocky but there is lagoon nice to swim in it

We stayed at the Albatros Makadi Bay Resort early July. The artist impression are very accurate. We flew with easyjet and due to the flight times and time difference arrived at 12:15am, despite check in being available from 2pm in the afternoon, our rooms was not allocated and took nearly 30 minutes to be sorted which was a bit disappointing. Plus there were no snacks or food available, and we had to wait until breakfast at 7am to eat. The bell boys were fabulous in taking us to our rooms with suitcases, which is definitely needed as the Resort is huge. The rooms as exactly as described, spacious and comfortable with all extra included e.g. robes slippers, shower gel, shampoo, toothbrush kits etc...we wish we'd have known this to pack lighter! Pools are fabulous, each few blocks of rooms has their own pool  and all of these have their own lifeguards too, always loungers available. The 3 main pools, are good sized, the middle one where the bar is located is the one used for activities like aqua aerobics and has music on daily. The life guards are fab (Karim and Muhammad) ...the bar are great quickly learn your favourite drinks and work really hard morning to night. Big shout ot to Elza and his team !  You get pool towel cards per person and can swap them whenever, however we also used our own as they don't quite cover the loungers and they can get very hot! This was our preference. The animation team are good encouraging and entertaining, again work hard from morning entertainment through to night time entertaining! The beach is sandy with some shingle in places. The sea unless you walk out is paddling but don't go too far as the coral reef begins to appear. There is snorkeling available at the end of the pier, they provide life jackets, optional, but you'll need your own snorkeling mask. We preferred to snorkel just of the lagoon /island which is at end of the Resort on the left, you can walk and swim out. Check tide times, high tide is best because the waves are better to manage. The natural sea life is beautiful,  we saw an many beautiful tropical fish, dolphins, turtles and rays! You can be happy here without having to do any trips out to sea. Take waterproof cases for your phones, you won't be disappointed. It is shallow enough in places for younger children to experience. We did do the quad bikes we enjoyed these and you can negotiate on price! There are reps that come round...photoshoors, spa etc, but we found them polite enough when we said no. The slides at the aqua park are great, there is a lift up to the boomerang, but we didn't spend a lot of time there. The food scene is pretty much the usual, what to expect from a all-inclusive Resort, we took time to check what was on offer in each restaurant before deciding,  a daily menu would be advantageous, the steak house was nice, book early as we waited a few days to get in. The WiFi was intermittent at times, we just paid for 1 phone on unlimited mobile data and

This is my 3rd time at Albatros Makadi (I am here again since yesterday) and every time you brought something new and I was very pleased with the services offered, but this time things are going very poorly (either you changed the manager or something happened). You no longer have Stela bottled beer, only in certain places; before, it was everywhere, especially Stela, and now it is only on draft Sahara. You no longer have smoked salmon in the morning, the food is not as varied as before (previously there were more types of fish and seafood).The ones at the main pool are new and arrogant (they serve you very poorly) and are always waiting for you to tip them, even if they bring you a water (it wasn't like this before). I understand that those who are serving now used to clean the rooms. I think the manager should change this situation. The internet is extremely slow. Most of the old employees from March when you opened are no longer here, and they really treated customers nicely without waiting for tips to serve you. Prices are much higher while services have decreased significantly instead of improving. The big pool smells horrible, probably due to the drainage that isn't cleaned or for another reason; anyway, we couldn't stay because of the smell and went to another pool. I paid for a stay in August two months ago and I hope you will improve by then because right now it's a joke!

The hotel is brand new and located in a great spot in Makadi bay. We enjoyed our stay, The hotel's facilities are amazing aqua park was really nice with lots of slides for both adults and kids. They also offer free VR games included in your stay which is awesome.Food is delicious with lots of variety to choose from , they offer 5 restaurants with different cousins ( the asian was top notch) . Special thanks to exc. Chef Ayman Awad in Alfredo restaurant, he was very helpful. In general, all staff are polite and supportive starting with reception staff and the quickest check-in , to restaurants, bar and housekeeping. Rooms are specious and fancy. Indiamo bar ( beach bar) is outstanding with the unique ship design