Để bảo đảm tính chân thực của điểm đánh giá được hiển thị, chúng tôi không chỉ tính số điểm trung bình. Thay vào đó, chúng tôi xem xét mức độ tin cậy của đánh giá và ngày lưu trú của khách để xác định số điểm đánh giá cuối cùng.
I had a good days with my family and the animation is excellent especially SASHA. The Hotel is very clean. the room was sea and pool view,comfortable and the staff is friendly. The location is perfect. We will repeat this experiment again,!!!
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Thank you very much for your review and for taking the time you dedicated to posting it. We hope you have taken home some wonderful memories of your time with us and we look forward to seeing you on your next trip to Hurghada. Most of all, we are glad to read that you particularly highlighted the friendly and helpful team and we will be happy to pass on your great feedback to all our colleagues, especially the mentioned ones. Best Regards, Hotel's Management
Juliana V
Lưu trú vào thg 12, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 31 thg 1, 2025
For first time visit Hurghada Amc hotel,really nice staff,animation team Sasha and Dayana the best,food was great, housekeeping great-room clean and comfy . Not far from city centr,Nice beach, definitely will come back.Recomended to my friends
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Thank you very much for your review and for taking the time you dedicated to posting it. We hope you have taken home some wonderful memories of your time with us and we look forward to seeing you on your next trip to Hurghada. Most of all, we are glad to read that you particularly highlighted the friendly and helpful team and we will be happy to pass on your great feedback to all our colleagues, especially the mentioned ones. Best Regards, Hotel's Management
sergei b
Lưu trú vào thg 12, 2024
Vợ chồng
5.0/5
Nổi Bật
Đăng tải vào 25 thg 1, 2025
It was a nice Holiday Nice Hotel And a nice beach Very friendly Staff A special thanks to Doctor Maher, He is a very professional and helpful Doctor in the Pharmacy inside the hotel in the reception as assisted my wife with excellent and effective medicine which enabled her to recover in one day only and for a very reasonable price.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Thank you very much for your review and for taking the time you dedicated to posting it. We hope you have taken home some wonderful memories of your time with us and we look forward to seeing you on your next trip to Hurghada. Most of all, we are glad to read that you particularly highlighted the friendly and helpful team and we will be happy to pass on your great feedback to all our colleagues, especially the mentioned ones. Best Regards, Hotel's Management
livornt
Lưu trú vào thg 12, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 21 thg 1, 2025
Great hotel and great service,stuff very friendly We have great time and enjoyed the view and the sea, we also have some beautiful photos inside Room very clean Nice show and great atmosphere Highly recommend this hotel Wish to be there soon Lovely hotel
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Thank you very much for your review and for taking the time you dedicated to posting it. We hope you have taken home some wonderful memories of your time with us and we look forward to seeing you on your next trip to Hurghada. Most of all, we are glad to read that you particularly highlighted the friendly and helpful team and we will be happy to pass on your great feedback to all our colleagues, especially the mentioned ones. Best Regards, Hotel's Management
wayne r
Lưu trú vào thg 12, 2024
Một mình
2.0/5
Đăng tải vào 1 thg 1, 2025
Don’t go expecting TUI 5 star platinum its 3 star at a push ( if you want that get you wallet out and go to sharm ). Welcome to Russia as you’ll be the only English there. Hotel could be 5 star as is lovely with a great beach and staff and my room was spotless with great sea view ( but I did upgrade to premium room ) but it’s managed on a shoe string. The food was varied but nothing special ( you won’t starve ) and breakfast you’ll end up with eggs, fruit and coffee, what lets the whole hotel down is the 3 bars none of them have a real fresh coffee machine and actually there isn’t one in the whole hotel, and the drinks are undrinkable. The local vodka, rum and gin is like chemical cleaner and beer is yellow water. Get Egyptian Stella on draught and get rid of Sahara and get better quality spirits for all inclusive and premium brands as a choice for customers to purchase as you have none at all ( I had to put Jack Daniel’s myself behind the bar ). And never ever had any service around the pool or beach ( nor did anyone ) which was a first for me and been to Egypt over 7-8 times now. So basically spend some money on your bars and have staff to service your customers all around the hotel including the beach.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest Thank you for taking the time to share your feedback with our team here at AMC Royal Hotel. we can see through your review that we have fallen short of your expectations in some areas and that we could have provided a better overall experience during your stay here at our resort. We are very sorry about that and very sad to hear your expectations have not been met regarding certain areas of your stay. Our team values and appreciates your feedback as this helps us to improve the service and quality provided to all of our guests. Please be assured that all of your points have been cascaded to the relevant departments and action will be taken to ensure these instances are prevented for the future. we truly hope to have the opportunity to welcome you back again shortly. Best Regards, The hotel's management
Angie H
Lưu trú vào thg 11, 2024
Du lịch cùng bạn bè
1.0/5
Đăng tải vào 29 thg 12, 2024
Awful place. Food inedible, alcohol like petrol. Feels like a refugee camp!! Dated rooms. One restaurant with disgusting food. Locals taking over reception area and unfriendly. Room overlooking apartments with noisy A/C and sink blocked. Curtains ripped so no privacy or darkness. Been to Egypt 15 times and by far worst hotel I’ve ever stayed in. Do not come here!
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest Thank you for taking the time to share your feedback with our team here at AMC Royal Hotel. we can see through your review that we have fallen short of your expectations in some areas and that we could have provided a better overall experience during your stay here at our resort. We are very sorry about that and very sad to hear your expectations have not been met regarding certain areas of your stay. Our team values and appreciates your feedback as this helps us to improve the service and quality provided to all of our guests. Please be assured that all of your points have been cascaded to the relevant departments and action will be taken to ensure these instances are prevented for the future. we truly hope to have the opportunity to welcome you back again shortly. Best Regards, The hotel's management
Maros P
Lưu trú vào thg 11, 2024
Một mình
5.0/5
Nổi Bật
Đăng tải vào 6 thg 12, 2024
I spent alone in this hotel it was amazing food right on the square great reception I had fun during my whole stay, room was clean and comfortable, fitness and games were fantastic.The pools were clean, especially the warm water, I had fun on trips by boat or on mini-bikes, it was an incredible experience, the best hotel I've ever been to
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Thank you very much for your review and for taking the time you dedicated to posting it. We hope you have taken home some wonderful memories of your time with us and we look forward to seeing you on your next trip to Hurghada. Most of all, we are glad to read that you particularly highlighted the friendly and helpful team and we will be happy to pass on your great feedback to all our colleagues, especially the mentioned ones. Best Regards, Hotel's Management
Navigate20946949260
Lưu trú vào thg 10, 2024
Du lịch cùng bạn bè
4.0/5
Rất Tốt
Đăng tải vào 19 thg 11, 2024
First time and very nice im happy every thing is okey pool good hot water and beach so big and i love volleyball and restaurant very nice so nice food and all staff so nice suer i come back to the hotel and animations so nice every day new program i love amc
Dịch
Phản Hồi Từ Khách Sạn: Dear valuable guest, Thank you for spending the time to write your feedback. We hope you enjoyed your vacation at AMC. Once again thank you, waiting to welcome you again. Hotel Management
Compass43224011382
Lưu trú vào thg 10, 2024
Một mình
5.0/5
Nổi Bật
Đăng tải vào 15 thg 11, 2024
Very good hotel. All stuff here friendly and polite. Very kind persons on the bar and reception. Food is tasty and different. A lot of vegetables and fruits here, chicken, fish and beef every day. Very good animation team. Very interesting and active animation program all day and evening . Foam party very funny. Hope I will come back here in January with family.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Thank you very much for your review and for taking the time you dedicated to posting it. We hope you have taken home some wonderful memories of your time with us and we look forward to seeing you on your next trip to Hurghada. Most of all, we are glad to read that you particularly highlighted the friendly and helpful team and we will be happy to pass on your great feedback to all our colleagues, especially the mentioned ones. Best Regards, Hotel's Management
P9340ROpaulw
Lưu trú vào thg 10, 2024
Vợ chồng
4.0/5
Rất Tốt
Đăng tải vào 8 thg 11, 2024
Got moved from our booked hotel and placed in the AMC Royal. Staff were very good, facilities were nice and although it was busy it didn't feel crowded. Meal times in the Buffet restaurant can be a bit like a school canteen but there is plenty of choice and enough room. Spa was very good and a decent gym albeit in need of a service for the weight machines.
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest, Thank you very much for your review and for taking the time you dedicated to posting it. We hope you have taken home some wonderful memories of your time with us and we look forward to seeing you on your next trip to Hurghada. Most of all, we are glad to read that you particularly highlighted the friendly and helpful team and we will be happy to pass on your great feedback to all our colleagues, especially the mentioned ones. Best Regards, Hotel's Management