The Old Bridge

This is an experience of two halves. . The hotel is a lovely old building licated beautifully next to the river. The bedroom was fine with a gorgeous big bath and a great choice of pillows. My only quibble was with the curtains which not being well lined, let in a lot of street light and certainly impacted my sleep. It’s a shame really because this could have been so easily avoided with some blackout lining. Coming onto the other half. It’s a very different story. It’s a shame that a hotel at such quality should have such poor food and maybe this was why the restaurant was so quiet. My burger – at £20 including service, was a wretched affair with a bun which had shrunk to almost nothing and was swimming in fat. The croquettes as a starter were tasteless, having no discernible seasoning. The breakfast was no better. No choice of egg, no toast under the egg. Nasty button mushrooms. Average bacon. Overcooked sausage. What a shame! In a hotel of this class, you look forward to a nice breakfast and don’t expect to get one of greasy spoon standard. The last word has to be about the staff who are absolutely brilliant. Some of the best trained I’ve ever come across, especially the woman serving in the bar.

We visited The Old Bridge for a special family meal and booked the private dining room. The points given are for the food which was delicious. However, the experience at The Old Bridge was ruined by the lack of customer care and general common sense. At the time of booking the private room, we were told that the £100 (not had to pay a fee for the room before!) would be deducted from the final bill. We arrived for our meal, ate our meal and paid the bill and left (with the £100 accordingly deducted from the bill). Much later in the evening we received a call at home from The Old Bridge, informing us that we had been incorrectly told at the time of booking and on paying the bill that the £100 would be deducted, as it is not deductible. The Old Bridge caller rudely asked for the £100 to be paid immediately and when we asked to speak to the manager they were unavailable. Even after asking the Old Bridge caller to re-consider as it was their mistake that their staff had on 2 separate occasions confirmed the £100 would be deducted, he refused to re-consider. The Old Bridge is not what it used to be and we are unlikely to return - a very disappointing experience. I would not recommend The Old Bridge and there are much nicer eating establishments who value their customers.

This is my second visit on my motorbike they off street car parking the service is second to none from the reception to the bar and to the restaurant. Sunday evening is a must steak night book a too dinner bed and breakfast is the best deal ever

We have loved this place over the years and came here for a special occasion. The staff in the wine shop were incredibly knowledgeable and we picked some exceptional wines, the staff in the bar also very helpful. Our waitress in the restaurant Erin literally couldn’t do enough, her knowledge on wine pairings was great and due to staff shortages in the kitchen and a wedding on, she rectified a late meal straight away. Would highly recommend. The staff are great so you won’t be disappointed with the hospitality.

After my experience , what could only be described has terrible! my meal along with my three guests was absolutely awful! portions were so small for the cost things were missing off of our seafood board. My steak was well passed well done I requested medium rare. I don’t know what’s happened to the peppercorn sauce just horrific. please take my advice and run the opposite way from this hotel.

I did a last minute booking at this hotel to overnight after attending a funeral on Friday 26th September. This is a delightful hotel with a lovely atmosphere. Despite booking a "single" room with a "single bed" I was pleasantly surprised by the size of the room AND the bed (which was much more of a small double than a single). The bathroom was absolutely SPOTLESS and well stocked with gorgeous shampoo, conditioner, body wash and body lotion. These are available to purchase from reception if, like me, you are completely taken aback by how gorgeous they are. I was able to take a luxurious bath this morning which really set me up for the day. I didn't eat dinner here as I was meeting family who had pre booked a table The Mill on Friday night, but I did have the Full English breakfast which was included in the cost of the room. I wouldn't hesitate to recommend this hotel and look forward to future visits.