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I have some issues with this hotel. When I checked in they said the room I booked is not available and they put me in a free upgraded room with a projector. The next day they asked me to move to the original room I booked. I felt annoyed and it was a bit of inconvenience to move from one room to another. Both the rooms I stayed were clean and had floor to ceiling glass with a lake view The staff can’t speak English and used translator apps to communicate The location of this hotel is very good which is right in front of the lake and right behind it is the pedestrian shopping street. Plenty of restaurants nearby I would have given a 5 star rating if they didn’t force me to change the rooms

Nearby got alot of restaurant to choose. The lake located right in front of the hotel. Room is clean and comfortable. Highly recommend

Hotel location quite good and strategic, just don't have a drop off or parking space for car or taxi. The staff, cleaness, amenities overall are excellent.

Good location

5分滿分推薦！這次入住體驗遠超預期！酒店位置絕佳，出門就是惠州5A風景區《惠州西湖》，步行5分鐘直達西湖東城軌站，周邊美食街和便利店一應俱全。房間衞生佳，乾淨整潔，床品柔軟舒適，房間佈局時尚優雅，設施設備齊全，前台有冰箱、微波爐，洗衣機烘乾機，全部免費使用，細節加分。房間的隔音效果好，是雙層隔音玻璃，樓下車流聽不到噪音，住的很舒適。另外前台服務熱情周到，免費升級了景觀房，還貼心準備了旅玩路線，及附近美食，以於外地來的我來説特別友好。入住時給我們發送入住指南，指引我們停車，退房時主動詢問是否需要延遲，整個入住愉快。已加入常住列表，下次來一定再選！"滿意！

第一次住這家酒店就被圈粉！辦理入住時，工作人員態度特別好，得知我是第一次來，直接幫忙升級了大床房。房間裝修風格簡約大氣，衞生做得很到位，連衞生間的細節都很乾凈。升級的房型讓整個旅程幸福感翻倍，會推薦給身邊朋友～