Silver Sands Hotel By RìChū

Summary of Scores: Location 4/5 - Yes it has a beach front, yes it is pretty out there. We arrived at HuiDongNan (惠東南) high speed rail station and took a 50minutes ride from the station to the hotel via Didi/Taxi. The location is pretty far from the city. However, the challenge comes when trying to book a taxi on the wechat Didi app. Often there are limited drivers in the area resulting in waiting up to 30 minutes for a ride. The other down side for me will be the construction surronding the area, as it is a still developing area, construction sounds and sites are observable. Clealiness 4/5 - Overall the hotel staff is very fast and the staff work extra hard to ensure any spills, wet spots, wet marks are wiped and cleaned as soon as possible. However, in our room there is a smell of watery and humidity when we entered the room, especially the standing shower stall in the room. Service 5/5 - The front desk lady (Judy) was fast in helping us check in to the hotel. We arrived very early ~12noon, Judy helped us check to see if there were any rooms available for us to check in earlier as the check in time was supposed to be at 3pm. We ended up geting the room ~12noon and with an upgrade to the 25th floor. Overall whever we approached the staff, they are very willing to help. When requesting for extra water in the room, it came within 30 minutes. Facilities 4/5 - There are many facilities and places to take photos such as the I Love Richu Sign, Swings, Reef Bar, Observation Deck, Fireworks and more. There are many places for great pictures. Besides picture opportunities, there are many faciltiies for kids, very family friendly. Whether it is shooting fireworks, kayaking along the lazy river, swimming/playing at hte shallow pools, going to the beach, there are much to do to ensure your little one is engaged all day. Given the hotel is less than 10 years old, there are some observable wears and tears in the room which can be maintained better. We got the hotel package with the breakfast, there are many varities and definitely very fitting for the Chinese population which is the majority. However, if you are expecitng a more western/international breakfast cuisine, you may need to be aware options such as cold cuts, ham, cheese, egg stations are not avaliable. While the resutaurant opens at 7:00am, the restaurant is packed with 65%-70% occupancy already at 7:30am.

Nice hotel, nice service. If there are more restaurants, it will be better.

King's service attitude is good, her will automatically upgrade the room for us, and will come again next time.

I'm giving a 5 star review solely because King was an amazing helper. The hotel has a lot of good, the location is amazing, the view is amazing, service attitude is great, most people are very willing to help if you translate to them. However it's not without flaws. I gave a 5 star because I believe overall, the hotel is great and I strongly recommend it. The hotel had some issues with translations, some more dire than others but they've been quite reactive to change. For example "Alcoholic Beverage" in English and "mocktail" in Chinese doesn't link up, other more comedic like "Pancake" being translated to "Class Halberd". There were also some issues with not being able to rent a surfboard even though my girlfriend and I were experienced surfers unless we took a lesson but none of the instructors knew English so how could we even have a lesson? We also went in Off-season, September, so that might be why some of the attractions were under construction. Overall, great hotel, great service, just hope they brush up the English and some weird rules in service.

The noise from adjacent guestroom is annoying, even at 3am, the sound proof between the guestroom is poorly built.

Nice hotel with free upgrade and free parking. Beautiful environment. Unlimited entrances to 礁石酒吧！ Amazing scenery with many photo shooting points. Breakfast is rich but too crowded. Nice stay!

New property. Staff is extremely friendly . Nice hotel

Overall :the hotel is cosy. Due to typhoon the beach is block and well protected to prevent people ... going towards the seaside, Due to the bad weather the pub is closed .The room is well equipped. For a one year old hotel the room is renovated in simple clean look. With the help of the hotel professional housekeeping Ms RUTH... Her help make our stay a happy experience. Thank Ms Ruth. 😊 Will come back again.

The room was fine, clean and spacious. Thank you Ruth for the upgrade.