Tài Khoản Khách
ngày 31 tháng 1 năm 2023
In short: this place sucks. Let's start with a positive notice (possibly the only positive thing about this place): this hotel is very close to the skilift. First of all, the rooms are terrible. Absolutely too small for four persons. The room layout does not make any sense. Only two power outlets in the room. The 'kitchen' is so small, the pan does not even fit on the fire. Heating does not work. I also found it strange there was absolutely nothing to clean our dishes with; after asking, we were told to buy the stuff ourselves, which is kind off strange in a hotel, in my opinion. Secondly I would like to talk about the staff working in the hotel. In general; completely outrageous. This hotel has a policy of making money by handing out fines to their guests. There is a security guard. This guy stands in front of the hotel with his flashlight, searching for guests that are having a nice time. Once he found his prey, he goes into the hotel to do what he enjoys: giving fines for people just talking at their room. Also a strange thing; I have heard multiple times that the security guard entered the room without asking whether he could come in to see what was going on in the room. This seems to me to be an invasion of privacy. Also this hotel wants their guests to clean the 'common room' (I have no idea what this place is; I have not seen this in the hotel). We have had no notice that we were supposed to do this, and so we did not. Bam; another fine of 100 euros. Also, losing a key, which can happen, will cost you 100 euro. Forgetting to throw away your garbage: 100 euro. Guards saying the room smells like smoke, without there even being smoked in the room; another fine of 100 euros. Great way to earn some money, hotel owner. One evening, some guys, 4 in total, were playing a card game at their room, while listening to some music on their phone. The hotel manager went to complain there was to much noise, and if the noise would not stop they would call the police. And so they did. Police came in, and they could not find any sign of a noice disturbance. Boom; another fine, even though the police told them there was no reason to. Concluding; please listen to me if I ask you to not go to this crazy place. At first sight it seems interesting, because of the low price and the great location, but after a one week stay, I will promise you will regret your decision to book a room in this place.
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