St Charles Hotel Downtown Hudson

Clean and quiet, very friendly check-in staff. For the price, I think the facility should be fixed up a bit.

The check-in process wasn't very pleasant. Waited with an existing guest for 11 minutes before desk attendant came from behind a closed door. It was evident he was on a personal telephone call conversation with the laughing and loud attempts to coordinate an after hours. The room was clean, stuffy smelling. The televisions did not work throughout the hotel. My desk chair in the room was broken, the chair seat sat 14 inches off the ground and wasn't secured to the base. I was able to get the staff to 'swap' the chair with another room. Checking out this morning at 6:55 am, no one was at the front desk, a sign stated the staff would be back shortly. The entry door was locked. I unlocked the door, went to the corner cafe for coffee and breakfast sandwich. I returned to the hotel at 7:20 am, still no one at the desk, sign remained. I collected my luggage, returning to the front desk, still no one. I could not get a copy of my bill. No one answering the direct dial at the hotel. I left my key cards on the desk and left. The bed was comfortable, sheets and bathroom clean. These good points are not enough to offset all the not so good points for me to rebook at the St. Charles Hotel in Hudson, NY.

Good Night Sleep The room was laid out well. The bed was very comfortable and i had a good night's sleep.

This property was not as described on ******* nor their website. TV service was not available, the microwave did not work, the elevator was out of service. Breakfast was included from 7:30a-9:30a, however it was set up late on both mornings that I was there. I chose a hotel with breakfast specifically because my husband was there on a business trip with a tight schedule. I came to relax and enjoy my stay in the hotel and to explore the town. I was disappointed that I could not watch some tv when I was in the room. The room was clean with a comfortable bed. The hotel has a great location with a lot of potential. I hope they improve the property and hire more staff in the near future. The location is perfect for walking around the main street of Hudson (Warren Street) with restaurants in walking distance.

Good not great The best thing this hotel has going for it is its location. The beds are comfortable. TV in the room didn’t work. Bathroom door didn’t lock. Not bad for its price, but there are better options in Hudson.

Do not stay here. Zero housekeeping for 5 day stay. No television, no breakfast 4 out of 5 days. The one staff person that we saw three times was extremely rude.