Sanli Yunlu Hotel (Tunxi Old Street Branch)

Terrible stay at this hotel. Was first put into a room that was extremely dirty and requested to change. However, even after the change into a much more spacious & apparently newly renovated room, there were still so many faults: Sockets were not working, door to showers were hard to slide open, stains on bed and mirrors. Though the location was great, the hotel was in a shared building with other stores (massage, gaming etc. ) and hotels and there was only two lifts. As such, waiting times for the lifts especially on the weekends could be up to 5 minutes and we ended up taking the stairs to the 7th floor. Would not stay here again.

We had a great stay at the hotel. The hotel is easily reached by buses from high speed railway station and next to the famous TunXi Old Street area. The staff in the hotel, receptionists, kitchen staff, room cleaners, managers...all were super kind and helpful. The chef at the breakfast did the perfect runny eggs for my English husband. The front desk staff helped us with sightseeing options and suggestions. Our special thanks goes to 吴海燕, the manager in sales, who went extra mile in her helpfulness: booked the hotel on the peak of the yellow mountain for us, lend us her sim card to ensure our trip to the mountain was safe and without the risk of unable to call for help, because our mobile don't work in China, she also drawn a map and suggested best route and points of interest for the mountain climbing, which proved to be invaluable, we felt very lucky to have met her. Strongly recommend this hotel.

很少給評分，但是這家酒店真的比我預想的好很多很多，酒店設施新，乾淨，尤其服務也特別好，前台接待小哥熱情，還有個服務員程姐服務特別好，真的很滿意這次住宿，果斷又續住了一晚😄，五星好評