The Ugly House

Photos on the listing are VERY misleading. The property was filthy, smelled of mold, and visually had BLACK mold in nearly every corner of the house ESPECIALLY in the bathroom. Had I known the true condition of this property I would not of booked due to a severe allergy I have to mold, as does my 9 year old daughter who was with me for this trip. We originally had booked for 2 nights, but could not stay there a second night as it was a serious concern for our health. We have been home now for a week and we are still recovering from the allergic reaction we both suffered during the one night we were there. There was no on site staff, the staff on the phone was very pleasant though. The other people staying there were also very nice. The customer service was truly excellent. But this property is the most serious health hazard I’ve ever seen. It is NOT suitable for anyone to stay/live in.

The location is cool its just very far unless you're headed to the airport or work in the local area . It also floods pretty bad in the area but it's a nice place.

Door code was not working my first day, worst bunk bed i’ve sleeped in because it was moving a lot, temperature was very cold and they give my only a thin blanket, floor of the bathroom was covered with the same wet towel for four days, bathroom was also dirty and there was strange smells in the house. Sorry about the bad review, I hate doing that but if it can help futur visitor having a better experience than me, hope it can help.

Tiffany is an amazing house manager. She keeps everything so clean and organized. She’s always available if you need anything.

They moved me to another hotel that I couldn’t even go inside of.

The staff was very helpful on locating corner stores and grocery stores. The staff was very polite, friendly and respectful and made my stay very comfortable and safe. I highly recommend The Ugly House to everyone.

This is the most horrible place to stay. Once I arrived, a lady who was the manager, who passed me up and never greeted me. She came back 2 minutes later and rudely knocked on my car window and told me in a stern voice, "move your car your blocking everyone in". Mind you I had just arrived didn't know the rules. So the assistant, comes out and I was like, "oh my Lord what have I gotten myself into"? To make a long story short, the events could be a movie but I give the basics. The police came there several times. Very scary! The assistant and her boyfriend were fighting and then she was a felon so they came back and made everybody evacuate the house to see if she was still in there and had me late for work. I wish I could post photos. I asked them for a refund for the 3 days I stayed and they totally ignored my request. They didn't sincerely apologize for all the choas that went down. On the last night I didn't stay there but returned the next morning before checkout time and they had completely changed the code and I couldn't retrieve the rest of my things. It's been over 3 weeks and I have yet to even get a response. That is the only reason I'm writing this review. My whole entire stay was horrible. They are very unprofessional. I will never give them a piece of my hard earned money again.

Stayed here because of the price. But I will never ever stay here again. The staff was rude and made the environment very tense. Tiffany is the house manager who has been to comfortable with her power to remove anyone on any day she is feeling bad. Her helper Courtney is lazy and I ended up cleaning a majority of this dirty house. Should be called Dirty House, unless they are referring to how Ugly the staff is to guests. If I could give it a 0 star I would. Stay away for your safety and well being. Thank you.

For a hostile it was very quiet. The house manager was very helpful. Very clean