First is not because you has an uneducated guest that mean you have the right to advise new guests…. For a 5*, tell guest that you can’t take things in room and moving things around…
All resort annoyed me with an educated peoples who taking pictures… why I have to wait them finish to continue my walk
For a 5 * hotel, I was expecting a more mature professional staffs… and telling a staff not doing right in front of guest is so wrong
The inside restaurant services is great…
And, at the end, as I booked my driver by myself, hotel staffs doesn’t care, my driver have to call me and I end up to bring luggage but my self
In general, they need a big re-training all the staffs… I can’t believe is a 5* hotel
For a 5* hotel, I will give a big 2/5
Dịch