The Mercer

Location is all right, 5 minutes walk from bars and restaurants although it looks isolated. 2 minutes walk from the subway station. The rooms are not what is shown in the pictures at all. They are outdated. For this price there are much better options. Not suggested

Comfortable room size, comfortable bed, comfortable stay. Cleanliness of shower and lounge can be improved.

Good location, good room and bed. Near metro station, fantastic staff.

All are excellent - ideal location, friendly, clean and spacious.

After two weeks in mainland China we were disappointed not only by the lack of amenities at the hotel but also the service. Unfortunately the Hong Kong government no longer permits bottles of water - however this still doesn’t mean the hotel couldn’t provide bottles of boxed water or be a little more creative with its solutions.  In the room itself we had two small towels- no additional towels for hand, and no face towels. The shower curtain is material and a little old / gross. What was most surprising was the service. Checking in at 8pm on a Friday evening we asked for a recommendation for a spot to eat in the area. She assured us multiple times we would find absolutely nothing open except for McDonald’s. For a hotel of this quality we were surprised by the lack of any knowledge whatsoever by the staff, but also a little disgusted by the recommendation.  If you want a better impression of Hong Kong I would advise looking elsewhere.

We had a great stay at the hotel! The location was fantastic, making it easy to explore the area. The staff was incredibly kind and helpful. The bed was extremely comfortable, and the bathroom was very spacious. Overall, we were very pleased with our experience!