Harbour Grand Kowloon

Overall I had a good stay. The check in is a nightmare, 2 counters managing the long queue. Managers walked by ignoring customers frustrating faces.

The front desk staff was not very accommodating, often appearing displeased. It was surprising that I had to pay for bottled water myself and that there was no room delivery service available. The lack of standard service was evident. Inside the room, everything required a trip to the front desk for pickup, such as a toothbrush. When I went to the front desk, the staff seemed preoccupied, making me wait a while to retrieve the toothbrush. Some of the staff members appeared unfriendly when I said that I needed to pick up a toothbrush. *** of the service .

訂的海累房，其實是半海景，而且對於一個五星級酒店來説，基礎設施也有點老舊，本來12點到了，非要3點半才能入住，在前面辦理時小哥説會給個風景好的，結果給的最角落的半海景，為什麼定房時不告知是半海景？感覺有點上檔，

來香港出差，想住近維多利亞港的，選了這家性價比比較好的，前台服務很友好，在攜程付了房間費，入住酒店時沒收按金，避開展會，國家假期，價格不算貴，我住的樓層是2768，海景房視野很不錯，價格1000左右。 游泳池，健身房，都是海景的，很贊 酒店樓下就是維多利亞港，樓下也有幾家吃的，走路2分鐘還有一條吃的街。走路5分鐘，有水上的士，去中環的。走路3分鐘有去山頂纜車的地鐵，非常方便。

I only stayed one night at this hotel while waiting for a flight the next day. So my review is only from the experience of a very short stay. The location of the hotel is very nice. It is right on Victoria Harbour. It’s not far from a subway station, so getting to other parts of Hong Kong is convenient. It’s probably not as convenient as staying in Tsim Sha Sui area, but getting to Tsim Sha Sui was just a short subway ride away regardless. My room was amazing. It overlooked the harbor and was very clean and comfortable. I marked services and amenities as 4/5 for the following reason. The hotel does not provide any toothbrushes or toothpaste. By comparison, this is standard service in the mainland. You could buy a toothbrush or toothpaste from the lobby, but the prices were outrageously expensive and clearly meant to scam lazy or ignorant tourists. Just go to a supermarket nearby and buy a toothbrush or toothpaste for much cheaper if you forgot or do not bring them yourself. Other than that, I liked this hotel. I had good time there even though i only stayed one night and half a day.

房間更換床單被套需要聯繫房屋部，不會一直更換。如果長期居住建議自帶床單被套。 24h客房服務好評 下午check in等待時間大約要30mins左右 並且衹能下午3點半之後需要做好時間規劃