Southside by Ovolo

excellent hotel located in quite southern side of hong kong island. despite the location, very accessible through nearest mtr station Wong Chuk Hang. revisiting ovolo hotel several time, great reception service, excellent bed and bathroom, good self-serve coffee. small dislike is that the air conditioner hit right on the bed, particularly the pillow, got to switch off the air con while sleeping - not a problem for my visit during winter time.

Ovolo Southside is a 5mins walk from the MTR station Wong Chuk Hang which is 3 stops away from the Central Station (中环), 2 stops away from Admiralty Station and 1 stop away from Ocean Park Station. The hotel emits a younger vibrant vibe and comes with free snack treats and mini bar upon check-in. For replenishment of complimentary soft drinks and capsules coffee, guests can go to Level L Lobby Lounge to get them. The room is clean and comfortable, the bath amenities smelled awesome as well!

Second day of stay, still as good as yesterday. Convenient with a nice vibe

The first night, we were unable to sleep well because the air con was far too noisy but many thanks to the hotel , we were given another room which was bigger and spacious. That was truly a surprise and a treat ! To me, it was like a birthday present from the hotel (21 Dec). For the rest of the stay, our sleep was restful and pleasant . The rooms are clean (we have booked 2 rooms, the other room was occupied by my sons) and the toiletries are complete and smell nice. Towels are thick and clean. A surprise came to one of my sons . His birthday is 19 Dec and the hotel has given him a cake which was personally baked by the hotel chef (which I learnt from the staff; I had initially thought was bought from the bakery outside ). The cake was so tasty and delicious . Thanks to the chef ! Thanks to the hotel ! On the day of check-in, the receptionist had wished him happy birthday, but never in our mind he would be given a cake . A special thanks to Xavier who was cheerful and helpful towards us in assisting us with calling the cab on two separate occasions, giving directions for the drivers to come to the hotel. We are not conversant with Cantonese and he is definitely a great help. Also after drinking the coffee, he happily offered to throw away our empty cups. I felt that it was not his job (as anyone should throw his own trash), but he insisted and did it willingly and cheerfully . He made our stay really pleasant . Thanks, Xavier! More to add, the gym and pool table are plus points, suit the needs of my husband and sons . On a separate note, the blind on the leftmost glass window (next to bed) does not roll down properly . I had to manually roll it down , sorry for unhooking some of the hooks of the day curtain. Blessed Christmas to the management and staff of the Ovolo southside! :)

nice rooms half decent service and the room rate was good so no issues.

It’s not hard to see that the staff tried hard to not be courteous. I remembered this hotel from 10 years ago whenme and my wife were treated great, and I got treated like a sheep ***** this time around.

Worse possible experience~ poor interior and poor hygiene~ I suggest anyone with a bit of sense should avoid this germ infested place

My recent stay at Ovolo Southside left much to be desired. The hotel's rooms were exceptionally small, which was quite disappointing considering the price point. The lack of space made it challenging to move around comfortably and store belongings, detracting from the overall comfort of the stay. Adding to the disappointment was the staff's reluctance to accommodate a room change despite the cramped quarters. Even when presented with the issue of the small room size, the staff seemed uninterested in addressing the concern and instead suggested paying an additional fee to upgrade to a slightly larger room. This lack of flexibility and customer service left a negative impression on my experience. Given the combination of small rooms and unhelpful staff, I am hesitant to consider staying at Ovolo Southside again in the future. The overall value proposition did not align with the expectations I had for a comfortable and accommodating hotel stay. In conclusion, the cramped rooms and unsatisfactory customer service at Ovolo Southside make it a less-than-ideal choice for accommodation. For those seeking a more spacious and customer-centric experience, it may be best to explore other options in the area.

Very nice experience. The hotel staff are friendly and helpful. The room is nice and clean. The lounge is a good place to hangout. Location is convenient, 5 mins walk to mtr.