Super 8 by Wyndham Roanoke VA

The only thing good about this property is the location it’s less than 5 miles from our fave dinner and dancing spot that we frequent when in town. There is never anyone at the front desk, the entrance lobby and hallways are dirty and dingy, the housekeeping team is horrible they leave smudges on all mirrors and glass, the towels are old and stained, the toilet tissue is not even a new roll, shower curtains broken, floors and carpets feel sticky and crummy. Shall I go on! The front of the property looks like meth head heaven to include the staff on the afternoon and evening. Run down lack of management and good ownership. As I said it’s located where I need to be so we stay to go dancing Saturday nights no more no less!

Great location for our trip! We were within 5 miles of our destination. The hotel allows smoking still which for us is not great to walk smelly hallways. The room decor was nice, but the mirrors were smudged and the lamps really dusty. Microwave and mini fridge work, but no coffee maker. The property is old, but for our couples night in Roanoke it served its purpose. Waffle House is next door and that was great the morning of checkout! Overall we would stay again all we needed is a bed and a shower. 2.5 of 5 stars. Needs work and better staff at front desk.

Wish I could get refund the fact I had to leave in the middle of the night due to bugs in the bed … an even changing rooms I just couldn’t do it and checked out then an there

The receptionist was wonderful. Very polite and helpful. The room was clean. Only issue I had was that it appeared the door had been kicked in before, so top lock didn’t work & there was a large crack in the door making everyone in the hallway very loud. & the knob was broken on the heater/fan. Exactly what you’d expect for $55 I suppose.

The front desk attendant was rude and nasty. Our room - floors walls sheets and bathrooms were filthy! At 8 am (breakfast was supposed to go to 9 am) there was no coffee no sad bread wrapped in clear trash bags from the room no sugar creamer or tea bags. They said there was no more of anything. There were 10 adults just begging for a cup of coffee. The place was so run down - worse than anything I have ever seen - and we are always fine with simple 2 star motels. This place was too disgusting for a rodent to stay happily. Stay away!!

There was no coffee makers in the room. I had to go back to the front desk to get extra towels. Because there's only one towel, One wash rag, & a floor towel. The towels were dingy and dirty. There was hair still in the bathtub and in the sink of the bathroom. The toilet had black Rings all the way around it, with hair. I had to clean the entire bathroom just to be able to take a shower. The water that came out of the shower was brown. The bed didn't look like the sheets had been changed for a while, did not look like it had been vacuumed.The refrigerator was dirty, and the heat didn't work correctly. I will never stay there again. Other than my daughter being in for a dr apt. I would appreciate a discount or 1night stay for wed 3/2023- my birthday or fri 3/22/24 - daughter is coming in for a dentist appt

I have stayed in super 8s several times but this place is horrible staff is horrible I showed up at 5pm and my room wasn’t ready the place smell like they smoke in the lobby tried to cancel my stay and couldn’t get a refund witch I didn’t care wasn’t staying there anyways would have rather stayed in my vehicle than there.

Upon arrival I was informed that I would need to pay a cash deposit of 100 dollars before being allowed to check in, even though my reservation was already paid in full. Luckily I had the cash on hand. Overall impression of the property was shabby and repairs were needed in some areas. Room was acceptable but worn, discovered refrigerator did not work after storing left over Dominos pizza which was soaked with water and not cold. First night could not find clerk for a blanket. Room not serviced no towels , trash not removed. Was informed by clerk serviced needed to be requested which I did for next day. Told clerk I requested service for room before leaving and still no service or towels, trash still there from first night. This was a most disappointing stay, and would not stay at this location again. Have stayed at your properties before and this was the first time I received poor service.

I don't expect much from roadside motels, but this room was in in terrible repair: gap in the wall by the heating/AC unit that allowed a breeze in; warped door such that the bolt did not work; only chair in the room was crooked. Front desk staff person was cheerful and pleasant. Next time through the area I plan to pass this one by.