Hoi An Ivy Hotel

Nhân viên phục vụ tốt

สะดวกใกล้ตลาดกลางคืนเดินชมวิวสวยชอบมาก

I want to sincerely thank the lady who worked today at 7:30 pm at the reception for helping me going back to Da Nang safely. I am not a customer at Ivy Hotel. I went there to get the bus from Barry Ann Travel which stops next to the hotel. I asked her to help me to book me a seat as my Vietnamese is broken. She called the bus agency for me, and at the beginning they said that for 9 pm they have a seat available. We booked it and there was lots of time until I could take the bus. She suggested to visit the "Sea Salt Spa & Nails" next door because I did everything a tourist could do in the city and as a female solo traveler I would be safe there. Apparently, the receptionist and the stuff members of the spa collaborated together as the news of me trying to get back to Da Nang got to them in seconds. During the message, I received a call from her that there were no available seats for me available anymore. But she assured me that the stuff members of the spa would gladly call a taxi for me and that she would give my money (from the ticket) back to the owner of the spa. I went directly to panic mode as the public buses aren't driving in the evening and the taxi prices are charged very high for foreigners (I'm a low budget traveler). I also have to admit that I was afraid that I would be victim of a scheme. But I was proven very wrong! I received my money back, nothing was stolen, the receptionist, the massagist, and the owner of the spa were very accommodating towards me.

It's a short walk from the buzz of Hoi An Old town, away from the noisy busy part. Ms Liza, the concierge is very accommodating and helpful. Our luggage was delayed, she helped us contact the airport personnel. Our triple room is very spacious. The breakfast is just right, alway with fresh fruits.

We stayed one night in this hotel when visiting Hoi An. The staff was very nice and helpful. They organised a transfer to the airport at a good price. When we arrived, a people speaking g only little English welcomed us, and we were later contacted per message by an English speaking person offering advice if needed. This was really appreciated. The location is great, very near the city centre (less than 10 minutes on foot and you are in the middle of the old town). If you have the chance to have a room with a view on the river, the view at night is amazing! The room was simple, comfortable, and clean. The bathroom was comfortable and functional. Little drawback: the room was relatively loud, being located near a big road. However, it did not bother me. As we stood up early to visit My Son, we did not have breakfast here. Hoi An Ivy Hotel is a place I would stay in when visiting Hoi An.

Accueil très agréable , le personnel parfaitement bilingues Français & Anglais. Très proche de la vieille ville à pied . Nous avons également eu recours à une voiture avec chauffeur pour une excursion et le transfert à l'aéroport, le tout organisé de manière parfaite par l'hôtel. Légère déception sur le petit déjeuner normal c'est le temps qu'ils s'organisent . Hôtel tout neuf et viens d'ouvrir.