Khách sạn Họa My II

I couldn’t fault a thing from our lovely stay in Hoi An. Staff were excellent, so welcoming and helpful. The room was gorgeous, spacious and clean. There’s a small swimming pool inside which would be great for kids. Breakfast was very good. Perfect location for exploring Hoi An. One of my favourite hotels from our Vietnam trip. Ok maybe one tiny thing which we found in various hotels in Vietnam - the wall of the bathroom in the room has a gap at the top so doesn’t exactly allow full privacy.

Easy to find and safe area with shops and restaurants all around, and 10 min walk to old quarter. Receptionists are an asset. They take you through a map of the city at check-in, you’re not being hustled they just like to inform you of all the things to do. They know everything about the city and are keen to help with recommendations. Again I didn’t feel this was a hustle, and I tried some of the recommendations which were great. Free tea and coffee in reception 24hrs. I arrived at 11 and my room was ready even tho check in wasn’t til 2 so I was very happy, having dragged my luggage from a very bad homestay. The room and bathroom were big and clean. There was good aircon and a powerful fan. Shower got super hot and was really powerful - main reason I left my homestay was a weak, lukewarm shower, and no aircon. The bathroom is very separate from the room (unlike many trendy European hotels where you can be seen showering). I felt so relieved when I got here as reviews of my previous accommodation were totally wrong and I booked this hotel in the middle of the night in desperation. TV with English channels showing good films. They provided carafes of drinking water. Some mentioned these don’t get changed - it’s really not hard to ask for more water though. There’s a fridge and kettle and hairdryer. Good toiletries. No sign of the ants or bugs that some reviews mentioned. It’s a quiet hotel at night even though my room led onto the stairs to reception, and there are many signs asking you to be quiet after 10. There was a glass panel at the top of my door that let in light at night - it didn’t stop me sleeping but you may want an eye mask for any hotel. The bed seemed to be a king, and had a very firm mattress but was comfortable. They have a laundry service which I used one afternoon - clothes were back same evening. One day I was walking to old quarter with terrible blisters, and without knowing this the receptionist Van offered me a lift on her moped. This kind of friendliness really made the hotel stand out to me. Yes it’s a fairly budget hotel but all these touches make a difference. Breakfast is served 7:30-10:00 in the small area by reception (you can also sit outside). You get a list of items to choose from - one main breakfast which was various eggs on toast or banana/chocolate pancakes, then choice of hot drinks, and a fruit platter. I tried all of it and it was good quality and huge portions. Tided me over til dinner. I didn’t ask if they had gluten free bread, and the only vegan option would be jam on toast or the generous fruit platter. I didn’t try room service and I don’t know if they provided it. For the price I paid, I don’t have any complaints and would stay here again in Hoi An if not looking for luxury.

Absolutely fantastic service from the staff, the bed rooms were spotless and working perfect. The staff were very accommodating and we were gifted with unlimited free water. The swimming pool in the hotel was very good and a chill spot. Food was excellent and delicious. Overall fantastic experience. Special shout-out to 3 staff members who were very accommodating, Lucy Lily and An.

Excellent hotel, with a really nice shower. The hot water comes in full force, and it is clean and prettily designed. The staff is courteous and very helpful, especially Helen, who went out of her way to help me with many things, including giving me a great discount on the Hoi An Memories show. The hotel has a nice ambiance, and the breakfast is great, which includes a banana-chocolate pancake, egg, toast and fruits. They need to add proper milk tea to the breakfast menu though (since they had only coffee and green teas), and because next time I'd have to carry my own Indian readymade tea packets if I had to go back there. I can't wake up in the morning without milk tea with sugar. The room they gave me on the ground floor got very cold while it was raining, so I'd suggest taking a room upstairs if possible, as Hoi An does rain a lot (at least during the seasons). The hotel is a stone's throw away from many useful places, including the market, and is next to two lovely eateries. All in all, a very nice and pleasant experience.

I stayed there for 2 nights. And it was the most beautiful stay of my 25 days trip in Veitnam. Beautiful Hotel, amazing location, very helpful and warm staff. Cherry & Sunny went out of their way to make my stay memorable. The most amazing part is they have very economical breakfast options along with free tea / coffee counter for entire day which allows you to enjoy famous Vietnamese coffee as much as you want. Very clean rooms. Toiletries are exceptional considering this is also a hostel. Just go for it!

This is a brilliant hotel in Hoi An. The staff were so friendly and so helpful, I really appreciate the time they took to make sure I enjoyed my stay. They really are wonderful people. The room was brilliant and amazing value for money. Many helpful services are offered by the hotel front desk, including taxi services and motorbike rental. Really happy with my stay here. I'm glad I chose this hotel!