Hoi An Sala Hotel

Now known as Raon Ancient Town Hotel. We booked here as wanted an extra night in Hoi An, and original place was full. The Queen room was small with one side of bed against wall. There was very little space in the room - more of a small double in my opinion. The balcony had no furniture but there was a gate that connected the balcony to a bench on the landing. The gate has no lock so anyone could walk onto our balcony which was a bit weird! The bathroom was good - nice shower with plenty of warm water but the towels were on the small side. There was a fridge, tea/coffee & water, also some snacks for sale. Above the door is a glazed panel which means landing light shines into room all night. The balcony light has no switch in the room and was on all night too, the light curtains did little to keep light out, so the room was never very dark. It didn’t stop us from sleeping but might worry others. Noise from the road was not too bad at night. We did not find the staff as helpful as elsewhere. No information was offered - had to ask about Wi-Fi code, no info on the area offered. In the morning we asked if they did breakfast (dining area had appeared open night before) and were just told ‘no’. No suggestions of where to go etc. Again, not a big problem just so different from everywhere else we’ve stayed in Vietnam, including the home stay around the corner the previous few nights. There are definitely better places to stay in Hoi An, and for less money too.

“Although the people of Vietnam are the most hospitable and kind-hearted in Southeast Asia, and during my long trip they created the best memories for me, this hotel was the worst part of my journey. The room was damp, there were insects in the room, the window wouldn’t close, and the loud noise of motorcycles came inside. We asked the lobby to change the room, and for an issue that was clearly the hotel’s fault, they charged us 100,000. I asked the night shift receptionist for fresh linens for the room, and when they were delivered, they were full of stains and even blood. When I strongly complained, they replaced them. I never thought Vietnam could feel this unhygienic. Everywhere else I stayed in other cities was absolutely amazing—truly amazing. I would never recommend this hotel.”