Falkenstein Grand, Autograph Collection

We had a truly relaxing and enjoyable stay at the Falkenstein Grand. The hotel is set in a beautiful, peaceful location with stunning views over Frankfurt and the surrounding hills—perfect for a quiet getaway just outside the city. The heated outdoor pool was definitely a highlight! It’s beautifully maintained and a great place to unwind at any time of day. The spa facilities were also excellent and very clean. The staff were outstanding—friendly, attentive, and always ready to help. From check-in to check-out, we felt very well taken care of. Our room was spacious, clean, and comfortable, with a lovely view. We also enjoyed the breakfast, which had a good selection and was served in a very pleasant atmosphere. Highly recommended if you're looking for a peaceful, high-quality stay with great service and wellness facilities.

This hotel is far cry from. 5 star resort. I & my husband stayed here for 3 nights and we have too many complaints to list here, from shabby rooms, very bad internet, very loud noise level coming from the outdoor restaurant until 1 am, and very cold indifferent staff. If you’re looking for luxury, this is not the one to consider.

Wellness area was very good: heated outdoor pool; whirlpool and saunas. Also, the hotel bar Raffaels has a nice atmosphere with a traditional fire place.

Very lovely hotel. We enjoyed the relaxing pool / spa area. The tunnels underneath the residences were great to not have to go out into the cold to get to the main building and spa. Staff were all very friendly and welcoming. Definitely recommend.

We stayed for 2 nights as a party of 7 to celebrate my parents 50th wedding anniversary. The hotel was exceptional at getting little touches in place before we arrived. They honored our titanium members by upgrading our room and the overall service was wonderful. As a 3 generation travel party my kids loved the zip line in the playground and the pool. My parents found their suite perfect and complimented the breakfast buffet as one of the best. Having never stayed before I was apprehensive about booking for such a major anniversary but the Falkenstein grand delivered a once in a lifetime stay for my family. We will definitely be back. This was the 2nd stop on our cross Europe trip from Brussels to Vienna and my girls where extremely disappointed our return route did not take us back to stay again.

Dingy and depressing rooms and rude bar staff. The dated dreary rooms ****** the life out of us. There was no shaving/make up mirror. Access to the wardrobe and mirror was blocked. There is no plug socket for the hair dryer anywhere near a mirror and the cable is too short to reach, so hair drying was done kneeling on the floor. The worst thing was incredibly rude bar staff who told us we had to sit in the corner of the bar as access to the TV screen was reserved for Germans! We do not know if this was Xenophobic or not but was humiliating. Luckily the charming guests refused to listen to him and invited us to join them. It meant we chose not to purchase breakfast at the hotel as we did not want to be subjected to such appalling treatment again. The bed was a basic king size. On the bright side the desk staff and manager were friendly and helpful, though failed to tell us our dormitory block had a lift, so we climbed to the second storey before discovering it was tucked into a separate entrance. Would we stay here again? Not in a million years.