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Tất cả đánh giá(45)
Đánh giá tích cực(10)
Đánh giá có ảnh/video(1)
Myra Z
Lưu trú vào thg 11, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 6 thg 12, 2024
The best experience we have had! Customer service was amazing, Velma was ready to help us always with a smile on her face us, the breakfast was amazing Maria is always so friendly and has amazing customer service!! Definitely would choose this hotel again!!
Dịch
Phản Hồi Từ Khách Sạn: Hello, Thank you for taking the time to leave a review, our staff works hard to ensure our guests enjoy their stay and it is great knowing their hard work does not go unnoticed. Velma and Maria are a Great asset to our team and we do Appreciate their hard work. We hope to have you back again. Thank you, Amanda Garcia
Bill S T
Lưu trú vào thg 11, 2024
Người đi công tác
5.0/5
Nổi Bật
Đăng tải vào 4 thg 12, 2024
Alexys was super helpful when I lost my key and always ready to help with a smile. Room was clean and AC/Heater worked quickly as the weather changed. Breakfast service was also superb. Housekeeping is always friendly and working hard inside and outside of the room.
Dịch
Phản Hồi Từ Khách Sạn: Hello, Thank you for taking the time to leave a review, our staff does work hard to ensure our guests enjoy their stay, it is great knowing their hard work does not go unnoticed. We are glad you enjoyed your stay and we look forward to having you again. We are glad Alexys could help, and we look forward to having you again. Thank you, Amanda Garcia
Kazual M
Lưu trú vào thg 8, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 16 thg 9, 2024
The breakfast and coffee are AMAZING and it always smells so good. Me and my mom have been here a few times and we will keep coming back enjoy a nice weekend away. Rey and Amanda are very welcoming and helpful with any questions we have. Feels like home away from home.
Dịch
Adrienne F
Lưu trú vào thg 5, 2024
Người đi công tác
5.0/5
Nổi Bật
Đăng tải vào 18 thg 6, 2024
I love staying here. Alexis and Lauren are always amazing and to be commended. So are all of the staff for that matter. I stay at Mainstay Suites often for business and the accommodations are great and the rooms are clean. One of my favorite places to stay!
Dịch
Phản Hồi Từ Khách Sạn: Adrienne, Thank you for taking the time to leave a review, our staff works hard to ensure our guests enjoy their stay and we are So Happy to know that does not go unnoticed. I will definitely let them know about this review, again we are glad to have you as one of our returning guests! Thank you, Amanda Garcia
Heather Brooke S
Lưu trú vào thg 4, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 29 thg 5, 2024
Comfortable! Home away from home! Amazing customer service! My family and I just had a house fire. GM Amanda and Alexys have been extremely helpful, kind, and professional. The rooms are very clean. House keeping does an amazing job as well! This place feels like home especially with the help of amazing staff. Rey was also extremely helpful with my tv needing a quick fix! This place is our home away from home. Amazing prices as well! My room came with everything I would need in the mainstays. A huge thank you to Amanda, Rey, and Alexys!
Dịch
Phản Hồi Từ Khách Sạn: Heather, Thank you for taking the time to leave us a review, We have enjoyed having you and your family stay with us, Our staff works hard to ensure our guests enjoy their stay. It is nice knowing all our staffs hard work does not go unnoticed, it is our guests like yourself who make us enjoy what we do! We would be happy to have you and your sweet family anytime!! Thank you, Amanda Garcia
Granny_Annie327
Lưu trú vào thg 12, 2023
Vợ chồng
4.0/5
Rất Tốt
Đăng tải vào 14 thg 1, 2024
Second stay at Mainstay Suites in Hobbs, this time in Room 112. Spacious king bed suite. Has living room/kitchen area and separate bedroom each with own heat/air control and a TV. Huge bathroom with tub/shower and grab bars. Shower head mounted high (at 4'11" could not reach to adjust but hubby could). Chocolate chips cookies and coffee in the lobby, and fruit and oatmeal were still available in the evening. Room door was VERY heavy (a little hard for me to open). In-room coffee maker, hairdryer, and clock. Walk through a corridor to the Comfort Suites for a great breakfast. I'll be back! Thank you Mainstay!
Dịch
Phản Hồi Từ Khách Sạn: Mrs Annie, We are so glad to know you have given us another opportunity and stayed with us. I am glad to hear you had a better stay than your previous one but we do aim to make it as Best as possible so I do apologize for not meeting those expectations. Again we are working very hard to get everything in better condition we look forward to your next stay. Thank you for being a Loyal Customer we GREATLY APPRECIATE Yall. Thank you, Amanda Garcia
Tài Khoản Khách
Lưu trú vào thg 4, 2023
Khác
3.0/5
Đăng tải vào 22 thg 5, 2023
Overall a pretty good stay in Room 229. This place is shared with Comfort Suites (check-in and breakfast are on the Comfort Suites side). The good: cold AC, choice member gift bad on arrival, one-king bed suite, nice suite layout with small kitchen counter/island with chairs, bright lighting, comfortable bed and pillows, good breakfast (eggs, sausage, biscuits and gravy, oatmeal, yogurt, waffles, cereal, juice, fruit, pastries, coffee). The not-so-good: door rubs on floor when opening/closing, paint on bedspread, dent in lamp shade, stain in bathtub low water pressure in shower, elevator was out of order. Room could use a little TLC :( A short walk to Green Meadow Park which has a fishing pond with ducks and a playground...nice little refresher. Pleasant staff. I would book again.
Dịch
6/15
Phản Hồi Từ Khách Sạn: Annie, Thank you so much for taking the time to leave a review. Our staff works very hard to ensure our guests have a good stay and we apologize for failing to meet your expectations. Please rest assure that all issues listed above are being addressed, thank you so much for bringing this to our attention. We do hope to see you again for your next trip and we hope to meet your expectations than, Thank you, Amanda Garcia
Tài Khoản Khách
Lưu trú vào thg 4, 2023
Khác
5.0/5
Nổi Bật
Đăng tải vào 18 thg 5, 2023
Hotels were sold out everywhere due to a graduation ceremony that weekend but Alexys was very understanding and thoughtful with and and made check in process available, fast and easy. Will come again in the future!
Dịch
Phản Hồi Từ Khách Sạn: Taisha, We did enjoy having you with us, and thank you for taking the time to leave a review, Alexys was so pleased to know you took that time out of your day to recognize her. Our staff works hard to make all our guests stay enjoyable and its great to know we can do this. Its our guests like yourself that make us enjoy what we do. We hope to see you again in the future. Thank you, Amanda Garcia
Tài Khoản Khách
Lưu trú vào thg 12, 2022
Khác
5.0/5
Nổi Bật
Đăng tải vào 23 thg 1, 2023
Service from front desk Alexys and assistant Manager Easter were the best you can ask for ! They made you feel as if you were at home ! I highly recommend most welcoming hotel you can find in New Mexico !
Dịch
Phản Hồi Từ Khách Sạn: Drexel, Thank you for taking the time to leave a review, we are glad our staff can make you feel at home. We appreciate all our guests and enjoy having you all with us. I know the staff enjoys having you. Thank you, Amanda Garcia
Tài Khoản Khách
Lưu trú vào thg 12, 2022
Khác
5.0/5
Nổi Bật
Đăng tải vào 19 thg 1, 2023
The staff is very good at their job. Service is excellent!!! The Amanda and Alexys do a wonderful.staff makes you feel at home really enjoy staying here, I highly recommend anyone in town stay here!!!
Dịch
Phản Hồi Từ Khách Sạn: Mr Bell, We have really enjoyed having you with us! We appreciate guests like you who make our day. Thank you for taking the time to leave a review. Thank you, Amanda Garcia