Tam Coc La Montagne Resort & Spa

Nơi đáng yêu để ở với nhân viên rất hữu ích. Thức ăn rất ngon và có thể mượn xe đạp miễn phí để khám phá. Chúng tôi phải trả thêm tiền để sử dụng phòng tắm hơi/bể sục, vốn chưa sẵn sàng trong mùa giảm giá nên chúng tôi phải chờ, nhưng nhân viên đã làm mọi thứ có thể để khiến kỳ nghỉ trở nên thú vị.

Căn phòng có hai máy điều hòa không khí / máy sưởi, một máy sẽ không nóng và máy kia bị thiếu điều khiển từ xa. Chúng tôi thấy có tổng cộng 4 nhân viên và hầu hết các phòng đều trống nhưng không được phép trả phòng trễ. Bữa sáng thật kinh khủng và muộn. Phở nguội, mì buồn, dưa hấu già, cà phê nguội và chúng tôi ngồi trong bóng tối đến nửa đầu. Hạnh phúc với sự giúp đỡ của nhân viên đã giúp tổ chức taxi.

Resort nằm dọc theo một hồ nước xinh đẹp và đối diện với một ngọn núi. Vị trí tuyệt vời nếu bạn là fan hâm mộ của thiên nhiên. Quản lý khách sạn Anna cực kỳ hữu ích khi tôi liên lạc với cô ấy qua Zalo. Cô ấy đã sắp xếp một tài xế cho chuyến đi trong ngày của tôi đến 3 địa điểm với mức giá hợp lý và chú ý đến nhu cầu của tôi. Có một số cải tiến cần thiết cho khách sạn này chẳng hạn như bữa sáng, nhưng nhìn chung là một nơi tuyệt đẹp để ở. Vì đây là nơi gần gũi với thiên nhiên, không dành cho người yếu tim vì những con côn trùng nhỏ bé vô hại trong phòng. Hình ảnh được chụp từ phòng của tôi.

We really enjoyed our stay here and the outstanding aspect was meeting Phoung Bui the General Manager. Her customer service is second to none, she is warm, engaging and knowledgeable. We told her that we wanted to eat local food and she organised a local feast for us.... food not on the menu and it was amazing. Thank you Phoung. The reason is so lucky to have you. John and Trish from Australia

We are so glad we only had 1 night booked. If our booking had of been for more than 1 night, we would have cancelled. Our room (5111) was smelly (smelt like sewage), the room was very small and bathroom has limited shelf space to put your bathroom items. The bed was uncomfortable. There was also loud karaoke from across the lake (realise this venue has no control over the noise from other venues). If you are staying out of town because you want quiet you won’t get it here. The friendliest staff member was the security guard who gave us the bicycles to borrow.

Tam Coc de la Montagne resort Our family of four stayed here as part of our Intrepid Tour visit to Vietnam. We occupied two rooms for two nights. Overall our experience was very positive. The beds and pillows were comfortable. All the outlets work and are plentiful. The bathrooms are recently updated. The rooms are very clean with a stocked mini bar and a few complimentary treats and water. The WiFi is free and speedy. We used the laundry service which managed to deliver same day! The kitchen is creating good food! We dined there both nights. The pasta and pizza are as good as you will get anywhere. The salads are fresh and dressings delicious. Breakfast is similar to most hotels in Vietnam with a few fun surprises (onion rings or meatballs, anyone?) The bar is fine and the espresso was satisfying. My wife and daughters took advantage of the spa and enjoyed hair washes and a hot stone experience that was very enjoyable. The service overall is friendly and attentive. The main hall/reception is stunning, they have created a truly welcoming and comfortable place to eat and relax. The grounds are adorned with flower shrubs and cultured trees, making the walk to our room very pleasant. The shower uses a dedicated water heater in the bathroom so be aware that the hot water won't last long. During our visit the pool was still empty as it is undergoing a refresh. There are complimentary bicycles which can be used to tour the area, we used them to view the Buffalo cave and pedal to the Hang Mua lookout. My wife and I occupied a room near the pool which was very quiet at bedtime. My daughters were closer to the entrance so unfortunately were subjected at bedtime to loud karaoke from a neighbouring establishment. My rating is based on value for price and the location and facilities available in this gorgeous part of the world. I'm sure as time goes on the management will continue to improve and refine their offering.

A huge spider crawled on me and woke me in the middle of the night. In the morning I could see bites on my chest and hand. When we told the staff during check out, the two female reception agents did not do anything to address it. The one agent responded with she was really scared of spiders so please don’t tell her the details. The other agent, asked to take a picture of the spider. They didn’t ask if we needed any assistance regarding the spider bite, barely an apology. We explained to them that, even though we were shooken up when it happened, we didn’t want to call and wake them in the middle of the night. We only stayed one night there. We stayed in Ninh Binh for 4 nights and the other hotel we stayed at was amazing.

The location of this property is beautiful. Remote setting near the end of the main road in Tam Coc. Quiet and majestic.