Tài Khoản Khách
ngày 15 tháng 5 năm 2025
Initially we booked the wrong night by mistake. I immediately had sent letter to the host, just 2 minutes after that mistake. And at first, host said, that they would refund without any problems, but after that he turned down our ask for refund and offered only date change, which was the problem, because the price was 2.5x more on the dates, that we needed and we would never stay at the place so expensive. In the end we had to make additional payment to stay for only one night, just to not loose the first money transfer.
And host refused to talk about why he changed his initial position and what is wrong with the refund 2 months prior to the stay. Even that we had assured him, that it was really a mistake (confused "mar" and "may" in the app) and sent him our plane tickets,.
He also told us, that he can't give us refund, because he prepared the room and because of the booking he couldn't rent room to another person and lost money, which I find highly unlike, since the first response from him was very quick and the wrong booking was made 2 hours before midnight, so it's very unlikely, that someone else would rent it.
Overall, I don't think that it could be considered as hospitality.
The place itself is nice, if booked for an appropriate price. Don't expect luxury, but a simple, spacious room with a balcony and a view on the road and trees.
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