Marriott's SurfWatch

Front desk staff, particularly Rosa was extremely helpful and friendly. Excellent facility and activities. Clean and well kept. From the security at the front gate, front desk, housekeeping maintenance emgi to the golf cart crew. Everyone was friendly and professional. We highly recommend.

Lovely, spacious 2-bedroom/2-bath suite with balcony, very clean. All new furnishings. Full kitchen had all the items needed to prepare simple meals. Master bath had an enormous shower for two. Unfortunately the beds were not very comfortable, too hard, and disrupted our sleep. Staff were all top-notch, very professional and courteous. We were able to check in early. It is gated and seemed safe. Amenities were the highlight: 2 outdoor heated pools/jacuzzis, 1 indoor pool & jacuzzi, cornhole, bocce ball, volleyball, foozball, pickle ball, playground and a full gym and sauna. It was a very cold week (30s) and the pools were all warm and delightful. They had a reasonable bike shop on site, which offered e-bikes, cruisers, trikes, “tag-along bikes”, wagons and even kids bikes with training wheels. They also offered fishing rods to take advantage of the pond stocked with catfish, perch, and bass. We so loved biking on the beach and also through the bike paths in nearby Chaplain Park. We took advantage of many of the included activities, which were a hit with the kids - fire pits with smores, live music, bbq night, arts & crafts, star gazing, storytelling, live owl and hawk demo, yoga. They also had several cocktail and wine happy hours complimentary. The beach required walking about 10 minutes on a boardwalk over the beautiful salt marsh. There are bathrooms, a heated pool, and snack bar right by the beach. The waves seemed pretty calm. Unfortunately the snack bar was closed when we visited and there was no restaurant on site, so be prepared to cook or go out. Recommend visiting the Harbourtown lighthouse and the Coastal Discovery Center for kids.

Excellent staff very friendly and helpful. Activities aplenty and beach was not to hot not to cold. Pools were cool and refreshing. HHI has so many great restaurants and we went to a jazz club for the first time, it was fantastic. Music was very good and food was outstanding, servers were very attentive and friendly.

One of the best Marriott resort vacations we have experienced. We are Marriott time share owners and can't say enough about how great this stay was. The grounds are lovely and well maintained. We had a three bedroom, three bathroom unit. The 5100 building was perfect, close to the beach walk and pool with bike shop right underneath. The bikes rental on property was a huge plus. We were able to rent for the week and we rode everyday all through Hilton Head which is my favorite feature of this island--the bike friendly trails. The unit was clean, comfortable and spacious. One day we rented a cabana--not cheap but fun for a day-- since we were entertaining guests who stayed with us in the 3rd bedroom. The cabanas have couches and tables so you can eat there comfortably right alongside the pool. The pool bar is convenient with "ok" food for lunch. The service was one of the best things about this Marriott. Everyone we encountered was polite and extremely helpful and accommodating. A special shout out to Rosa at the front desk, Michael in the bike shop and AUSTIN who came to rescue us on the bike path when my cousin got her jacket stuck in the bike chain. He came out to meet us with a new bike and a wrench!!! Also Cara in the sales office was awesome and informative yet we did not feel too much pressure to sit in on a presentation so we are thinking about it for our next trip. I highly recommend this property for families with small children as well as adult only vacations.

The grounds are gorgeous and well taken care of. It is a beach resort and therefore right on the beach. However, depending on which building you’re in it can be a pretty long walk. It’s a very nice walk over a boardwalk I’m sure designed to run above protected land so we didn’t use them but there are golf cart type of shuttles going back and forth for those with the need. The pools are well located, we preferred the one closest to the beach. This is a family resort. There tended to be fewer small kids at this pool than at the main pool. This ocean side pool was where the resorts only restaurant was located. The pool bar, Sea Salts, offered great drinks and good food. It was your standard bar type menu. Our room was fantastic, clean and well appointed. There’s no maid service unless requested. The beds were relatively comfortable but the pillows were less than desirable. The staff we encountered were all friendly and eager to help. Overall a great stay.

This was our first trip to Surfwatch. The villas are set up well. The staff is very friendly. The beach is over a boardwalk, if the walk is too much for you, they have a shuttle service. We are in a 2 bedroom villa with a great view of the ocean. Like all Marriott villas, the kitchen has everything you need if you want to eat in the room.