TownePlace Suites Columbus Hilliard

Good Hotel

This hotel was very clean and comfortable. Our kids loved thw pool. It was a ten minute drive to downtown Columbus. The only complaint we had was the lady at the front desk was a little rude when my husband told her there was a car alarm going off in the parking lot all night. The man who was at the front desk when we arrived made up for it. He was so kind and helpful!!

The rooms and property were clean and welcoming. We loved our stay and would certainly stay again.

Hotel was so beautiful, everything extra clean, best part-no stinky smells anywhere!! Very good beds and bedding. Delicious breakfast. Also, very honest staff, we accidentally forgot a piece of jewelry, came back once realized and it was returned. That's a highly respected and appreciated act.

The staff understands the customer experience. Our room was spotless. Highly recommended this facility for folks in the Hilliard/Columbus area.

I love this Hotel! The property is very clean and the staff is always willing to help! So nice to feel at home when you are away from your own home!

Booked through *******, where they only allow you to list one person. I booked for 2 people like I always do for my team drivers. the hotel refused to let the other driver stay on the second night because his name was not on the hotel. The staff was very rude to myself as well as my driver. I ended up having to book a different hotel and contest the charges.

One of the better hotels I’ve stayed in. I knocked one star off under condition only because my toilet had a hard time flushing properly. Other than that, great room and stay!

Our stay at this hotel is in our top 3 of all hotel stays ever. We travel 10-12 times a year for over 12 years due to athletic competitions. The hotel room and bathroom, the gym, the lobby, the breakfast area, the elevators were absolutely spotless. Hot coffee was available already at 5 am. The staff was so welcoming, kind and courteous, we were beyond pleased and impressed. The hotel was very quiet at all times, we didn’t experience any loud quests. The extra few minutes drive to The Ohio State University was well worth it in exchange for a safe quiet super clean and budget friendly hotel stay. We cooked most of our meals in the hotel room kitchen, but when we needed a ready meal we had many food options around the hotel. The mattresses in the rooms were probably the most comfortable we ever slept on in a hotel. The bathrooms are large and spotless. Can’t say enough about this hotel. I hope they continue to keep this property so impressive…..