Andrew C
ngày 11 tháng 6 năm 2024
This was our second stay at Haritha Villas this year. We spent 6 nights in January and another 12 nights in May/June. Both stays were excellent from start to finish. Hotel transfers are reasonably priced, and the drivers were easy to find and professional. For the most recent stay we booked both the 1 bedroom and 2 bedroom mansions, which are connected by a shared saltwater pool. Don't worry about booking just 1 individual mansion as the pool is designed to provide privacy even though it's technically connected by a small gap in between the 2 wider pools. There's plenty of sun despite being surrounded by trees. The view into the jungle is so relaxing and refreshing. Monkeys were swinging in the trees, we were visited by peacocks and land monitor lizards every day, birds were singing all the time. The rooms were very clean and provided meticulous daily housekeeping and turn-down service. Dining was great, we had a half board package which included breakfast and either lunch or dinner, which we could enjoy in the restaurant or in-room dining on our covered terraces which they set up the table where we wanted every day. They have a flexible dining concept which means we could pick from the menu, or request something which wasn't on the menu, which they executed very very well. We requested two special experiences, one for a wedding anniversary, and one for the last night before my parents, sister and her fiance left. Everything was perfect, from the food to the decor and lighting to the service. The most special part of the resort is the butler service. We had a private butler for each of the mansions. In particular, I would like to thank butler Asela for his flawless service. Almost everything we wanted he anticipated in advance, and anything else he was a message away and brought what we wanted very quickly. For example each day bringing an ice bucket, ice cooler and wine cooler at dusk each day. He remembered from our last stay that we liked to use incense sticks to prevent mosquitos and bought and lit them for us each night proactively, and kept coming back to light new ones before the old ones were finished. He always checked we had plenty of bottles of water. Every time he asked if we needed anything extra, he ensured he provided the same thing for the rest of the stay. Asela really made our two stays very special, and is a substantial part of the reason we decided to go back for a 2nd stay. I can't stress how good he is at his role, having stayed at many resorts with butler service, including many Four Seasons hotels, he was by far the best butler we have ever had. Attentive, but never overbearing, always checked on us at the perfect time, advised us on trips and spa treatments, and was happy to arrange transport or go shopping for us every time we needed it. We were so happy to be assigned Asela again for the main mansion (which we had for more nights) rather than the other butler who we felt had a bigger interest in upselling us tri
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