Tài Khoản Khách
ngày 31 tháng 1 năm 2023
We got exactly what we asked for and that is a disappontment: in Ensana hotels we always got a room upgrade or some other surprise. Not now. The place is too big, not a bit personal, waiters and other staff just worked as robots, nobody ever spoke to us. They were unmotivated. The staff in the restaurant just took away the plates&cutlery without talking, without giving us another one. The room had a lot of insects, harmless, though. The biggest problem is that there is no place to put&dry your wet clothes, so they are moist next day. Breakfasts and dinners werefine, the lunch was average. Good point: the two electronic playing tables. There is one small playroom for kids, but ours didn't like it much as it was too small and uninteresting. The playroom we saw on photos looks much nicer - where is it? The small kids' pool is good, our kiddo liked it. There are a lot of baby-friendly toilets, too. It is a pity that now they do not give you a lunch on the day of arrival&checkout. And the opportunity to bathe is also cancelled on checkout day. So we had a nice time, but we still felt disappointed. Mixed feelings.
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