Tài Khoản Khách
ngày 1 tháng 3 năm 2024
My stay at the Dan Acadia hotel was truly a pleasant surprise. Every member of the team, from the reception area and housekeeping staff to the restaurant crew, bartenders, and management, was exceptional. I'd like to emphasize the outstanding service I received from Daniel at the reception. From the moment I arrived, he was incredibly helpful, providing valuable information about the hotel and the Herzliya area. His patience and kindness were evident throughout my stay. Initially, I had planned for a three-night stay, but after a conversation with Daniel on my first night, I decided to extend my visit by another five nights. Every person I encountered during my time at the hotel was friendly and accommodating. The housekeeping staff on the second floor were consistently warm and welcoming, always greeting guests with a smile. Kobi, the hotel manager, was accommodating and friendly, always checking in with a smile to ensure our comfort and happiness. His dedication to providing excellent hospitality was evident in every interaction. Lastly Roy, the restaurant manager responsible for both the poolside bar and interior Castell hotel restaurant- He consistently went above and beyond, displaying attentiveness and kindness. He made sure the food met our preferences and was always eager to please. Made us feel at home !! I will highly recommend your hotel to all my friends visiting Herzliya. It truly felt like a resort oasis, and our experience was nothing short of amazing. Many thanks to everyone for the wonderful time. This stay will be a cherished memory, and we hope to return in the future, God Willing!!!!
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