Premier Inn Hereford Holmer

Greetings, my experience at the Premier Inn Hereford was satisfactory. The room was consistently clean; however, it lacked air conditioning, though a fan was provided, and fortunately, the windows could be opened. The most disappointing aspect was the closure of the pub for meals. Although there is a standalone restaurant on-site, it offers limited meal options. Furthermore, all the restaurants at Premier Inns seem to neglect the inclusion of fresh vegetables (not merely peas). With the government encouraging healthy eating, perhaps this should be a priority for your establishment?

Staff were very welcoming. Room disappointing rather basic since our last visit. Restaurant now in-house from our last visit. Very compact so not a comfortable experience.pleased we only had breakfast. Food that we had was well cooked and plentiful.

This place is a disgrace. You can see the staff (who are lovely) do their best to keep the place clean and fresh but thats an impossible task when the building is so run down and so overdue a renovation. Worn, smelly and filthy carpets, mouldy bathroom etc., etc. It was grim. We cancelled our 2nd night as couldn't bear to stay any longer that absolutely necessary. PREMIER INN, GET YOUR ACT TOGETHER!

Staff is the best, so attentive, credit to the company 👌🏼 great location, breakfast was brilliant, room was spotless and bed was incredibly comfortable, great nights sleep as in the advert. 24 hour reception - there is always someone on the desk to help!

Poor Hereford Holmer Premier Inn - it’s doing everything it can to make it’s guests comfortable given the price point we are working at here. ‘The Social’ has clearly been recently fitted out in an attempt to make up for the loss of the amenity that was the associated pub (closed) on the site. The food was very basic, but hot and served with some care which was unexpected - in fact the staff generally really do show they care and they didn’t seem short staffed when we visited. I am grateful to the reviewer who mentioned the pot holes at the entrance (be careful!). I hope a decision is made soon about the pub and the outside environment because visitors and staff alike deserve better than to stay/work in these conditions anything other than short term.

Overall the stay was pleasant. Almost all the staff were absolutely lovely and willing to help whenever needed, breakfast was good too. However one member of staff appeared rude on arrival, think the name was Sam, and seemed to speak to staff the same way too, which my partner and I agreed wasn’t very nice to witness, if this had not happened we definitely would’ve rated a 5/5.