Helena Inn - Airport

Had to cancel because of a death of my mom and had to fly right back that night and they charged me 98.00fir one night I did not stay and I asked them to please consider my delima will not recommend to anyone

酒店大門壞了半扇，房間一股怪味，幸虧能開窗通風。酒店屋裡屋外都是暗戳戳的，感覺有點瘮人。早餐6點開始，我6：20去吃，衹有切片麪包等最最基本的食物。沒有蔬菜、沒有雞蛋、更沒有葷食。衹能吃了4片烤麪包。 選擇這家酒店，衹因為靠近I-15，進出比較方便。結果腸子悔青。入住後，就沒有出過房門，晚餐吃自帶的蘋果了事，周邊是荒地，還有流浪漢出沒，真是失望至極！

一般一般一般

Old motel in an old area of town. But they had excellent service, are clearly keeping on top of the property, huge rooms and bathrooms. Well maintained despite age. Would definitely come back!

I stay in a lot of budget hotels, but this one made me nervous because of the population staying there. It was clean, and there was plenty of hot water With a nice refrigerator, and microwave. The breakfast in the morning was toast and cereal. I’m not terribly picky, but a lot of the customers who stay here are unkempt, and noisy. I had to call management because of a customer, creating a disturbance outside of my doorway, and The managers were extremely responsive, and the customer service was excellent.

Not Worth It Check in was quick, once someone came to the desk. But right from there on things got worse all through to checking out the next morning. The room assigned to us had only hot air blowing from the A/C. Called the desk, he knew it wasn't working and I asked to be moved and questioned why they would put us in there knowing that it wasn't working as there were plenty of available rooms, no answer. The freezer of the mini fridge was so iced up, that when we opened the door, the cover to the freezer compartment fell off. Then we moved rooms. Both rooms the furniture was well worn, but I will say the bed was comfortable and we requested an additional towel and pillow and we picked that up at the front desk. Other things to point out was the bathroom ceiling was water stained and the comfy chair, under the cushion had a piece of chocolate and wrappings that had not been cleaned. Breakfast was advertised to be included and part of the price paid for the night. Upon check in we were told breakfast was from 6am to 9am. We got to breakfast around 7:30am and there literally was no bread, buns or muffins of any sort. The container was empty only butter and cream cheese to put on nothing. I was so outraged that I went to the front desk to ask where breakfast was. I had to ring at the front desk only to have woken up the attendant. His reply was the person who was responsible for bringing the breakfast items hadn't done so. I requested $20 refund, so we could purchase breakfast elsewhere.