Sylvan Valley Lodge & Cellars

Staff was very friendly and our room was very nice and clean. There was no staff or security on site overnight. You were texted a number to call if you had problems. Would not have stayed here had i known this. Building was left open all night. Anothe couple staying there burnt popcorn in the common area microwave and set off the fire alarm. I thought the alarm going of at first was on the tv. This was at 11pm. At 11:15, i looked out the door to see a gentleman with the outside doors open fanning the awful smell and smoke. He told me what was going on. The alarm is still blasting. I then call the number we were texted and a lady answers the phone only to say she would send the maintenance man over to shut it off. That happened around midnight. Night of sleep ruined. No fire department or police showed up to make sure nothing else was going on and to clear the building. What if that microwave had blown up and caught on fire, were we to put the fire out and hope everything was fine. No one even followed up to apologize for this inconvenience! Their grab and go breakfast was a joke. Almost empty baskets of chips, power bars, granola bars, and a couple of containers of yogurt in this little fridge. What the heck! In my book this is one and done. We could of stayed at one of the other chain hotels in the area for the same or less price and at least had a decent breakfast. What a way to ruin our anniversary weekend!

Exterior of property was not clean front porch etc... cheap bathroom soap No jacuzzi on property Liked snacks. But no drinking water since stores were so far away. Would have been mmbice to have at least one bottle a piece

The property was absolutely amazing. We definitely will be back. Anyone looking for a nice place to relax should check this place out!!

Cabin is so cute , cozy , and clean! It was convenient to Helen Georgia. And the state parks were a short drive away. Staff was perfect. So kind and checked up on us to insure we were enjoying our stay. We will be back!

My husband and I had a great stay at Sylvan Lodge with a few other friends for a weekend getaway. The room was very spacious. My only complaint was the shower did not get very hot and a bigger breakfast other than a grab and go would have been nice. Definitely plan to return!

Very close to downtown. Cabin was comfortable and everything worked perfectly.

Heating unit was horrible. We had to turn it on and off all night to regulate temperature. Bed was broken down.

Nice facility. We were in the off season so it was really quiet. Great location.

Cabin was cute, close to Duke Creek waterfalls. The blinds were dusty. Stairs to second floor/ upstairs room is so steep and we didn’t feel safe going up and down. The property was generous with towels and coffee / tea and snacks.