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Praphasak
phòng executive nhìn ra hồ(Giường King)
Lưu trú vào thg 9, 2024
Người đi công tác
1 đánh giá
2.5/5
Đăng tải vào 16 thg 10, 2024
Very poor experienced for staying 7 nights here, poor A/C conditions, poor service by the staffs. Never to return here again. Cannot sleep well any night stayed due to very hot A/C conditions. Request to change the room but no respond and sent the fan instead.
Dịch
Phản Hồi Từ Khách Sạn: We extend our sincerest apologies for the inconvenience you experienced during your recent stay with us.We deeply regret that the service and amenities did not meet your expectations.We highly value your feedback as it helps us identify areas where we can improve our guest experience.
Người Dùng Ẩn Danh
Phòng nhìn ra vườn cao cấp(Giường King)
Lưu trú vào thg 7, 2024
Vợ chồng
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 20 thg 8, 2024
Awesome stay great location clean neat and peaceful!
Dịch
6/7
Phản Hồi Từ Khách Sạn: Dear Guest, warm greeting from Icons ,He-fei. Thank you for choosing to stay with us, it’s our pleasure to know that you had a pleasant stay at our hotel. We are committed to creating the feeling of a “home away from home” for guests. Sincerely hope to welcome you back again and hope you have a nice day!
Sati.
Phòng nhìn ra vườn cao cấp(Giường King)
Lưu trú vào thg 3, 2024
Gia đình
10 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 30 thg 6, 2024
This is probably one of the best hotels in Hefei. I love literally everything about it. They have an awesome breakfast, the rooms are decorated nicely with great taste, there is relaxing music, and the staff is helpful.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, warm greeting from Icons ,He-fei. Thank you for choosing to stay with us, it’s our pleasure to know that you had a pleasant stay at our hotel. We are committed to creating the feeling of a
gary-david
Lưu trú vào thg 4, 2024
Vợ chồng
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 24 thg 5, 2024
Wow, what an extraordinary experience at your exceptional hotel! Our stay was nothing short of magical. We hosted a small wedding and birthday dinner and enjoyed one unforgettable night. The location was breathtaking, the food was simply divine, the rooms were magnificent, the ambiance was outstanding, and the service was impeccable.
A heartfelt thank you to Jenny, who orchestrated the best breakfasts we have ever had – an easy 10/10. The GSM's extraordinary dedication and attention to detail truly went above and beyond our expectations. Your hotel offers every conceivable amenity, and the value for money is unparalleled.
We eagerly look forward to returning. This truly is a gem and an absolute must-stay if you find yourself in Hefei. We cannot recommend it highly enough!
Sincerely,
Gary David
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, warm greeting from Icons ,He-fei. Thank you for choosing to stay with us, it’s our pleasure to know that you had a pleasant stay at our hotel. Sincerely hope to welcome you back again and
WeiLiMa
Lưu trú vào thg 4, 2024
Một mình
16 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 7 thg 5, 2024
Very quiet and nice place to enjoy and relax yourself. Specially enjoyed the indoor swimming pool 👌
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, warm greeting from Icons ,He-fei. Thank you for choosing to stay with us, it’s our pleasure to know that you had a pleasant stay at our hotel. Sincerely hope to welcome you back again!
AlexandraFong
Phòng Twin tầm nhìn vườn sang trọng
Lưu trú vào thg 5, 2023
Gia đình
6 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 23 thg 8, 2023
Invited for a wedding which was at the Hotel. Rooms are spacious and nice. Swimming pool was ok, nothing special. Great for the kids, the Amusement park and Swimming Indoor Park were close by and easy to get to from the Hotel!
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, warm greeting from Icons ,He-fei. Thank you for choosing to stay with us, it’s our pleasure to know that you had a pleasant stay at our hotel. We are committed to creating the feeling of a “home away from home” for guests. Sincerely hope to welcome you back again and hope you have a nice day!
Moctezuma
Phòng Twin Deluxe nhìn ra Hồ
Lưu trú vào thg 5, 2022
Vợ chồng
61 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 26 thg 6, 2022
Beautiful room with a great view to the lake. Very big spaces and enjoyable
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, warm greeting from Icons ,He-fei. Thank you for choosing to stay with us, it’s our pleasure to know that you had a pleasant stay at our hotel. We are committed to creating the feeling of a “home away from home” for guests. Sincerely hope to welcome you back again and hope you have a nice day!