Red Roof Inn Columbus - Hebron

This is hands down the cleanest, friendliest, and best priced hotel I have ever been to. The staff is so kind and always cleaning/stocking things. Very hard workers, just amazing!

I have zero complaints! Incredible staff, great location, and super clean rooms and lobby

Customer service was absolutely horrible. One of the bed frames was not there so the mattress was just laying on the floor.

The front desk both in the evening and the morning were very help as my room was on the first floor, and I cannot carry things up stairs and there was no elevator. That you so much.

The website said they served breakfast which was not true. They barely had coffee. The renovations that were obviously fairly recent were not done well. Very few towels and the two they did have were thin. But room was clean. Bed was ok.

1) The gravel parking lot was a horrible approach to the asphalt parking lot. 2) The wooden, squeaky steps to the second floor gave me the feeling of a 1960s hotel. 3) The television signal cut out, and the internet was not password protected, which means the system is not secure. 4) The surrounding area must have criminal issues with the imposing protective plexiglass, with a silver speaker, and the horrible sound of the clerk's voice.

1) the entire hotel, including our “non-smoking” room, smelled like cigarettes. My boyfriend has a history of asthma, and the amount of cigarette smoke in the hotel caused him to have his first asthma exacerbation in 4 years. We ended up leaving at 3am and he had to go to an urgent care after we got home because his respiratory issues were continuing. We had to cancel our vacation because of this. 2) the mini fridge smelled like rotten fish. 3) the bathroom was gross. The water was coming out of the shower head and faucet with a rusty red color, and there were big red spots on the floor of the bathtub. The toilet looked like it had not been cleaned before we arrived.

They had a room ready for me 1.5 hours before normal check in time. Staff was friendly and facility is clean

As soon as you walked in to the hotel it smelled like an ashtray. If you're a smoker I guess that's okay. There were lots of burn works on the furniture and the bedding. A lot of stuff was broken like the tower rack and one of the beds. It was just very ran down.