Premier Inn Haywards Heath

Excellent hotel. Room was very good, a pious, layout, shower and facilities. What really stood out was the service, from Lucas the manager, you could see that he adopts a very hands on approach, with customers, and his staff were all excellent. Attentive, polite and clearly demonstrate a desire to provide good service, which is great to experience. Lucas and his team are a breath of fresh air.m, not expected from a national operator. I’d highly recommend this hotel for you’re stay.

I stayed here with my wife and 2 little girls on a Friday and Saturday night. We used it as a base for visiting Brighton. It’s a very convenient hotel for this as the train station is a very short walk and Brighton is about a 20min journey. The tickets were pretty reasonably priced as well. About £20 return for the family. Anyway… back to the hotel! This is a modern Premier Inn which has been open a while now but seems to be well maintained and cleaned. The room was a standard Premier Inn affair. It had everything we needed and was big enough for the 4 of us. Having a bath was good and was great for relaxing after lots of walking! The breakfast is great for the price. We really can’t complain. Again, standard Premier Inn breakfast. On the first morning it was quiet in the restaurant but despite two people working, plates weren’t being collected and the buffet wasn’t getting topped up all that well. On the second day there was only one person working but he was all over it. Everything topped up and plates collected/tables sorted for the next customers. Having stayed here before we knew that parking can be in short supply, but on this occasion we were fine. Make sure you get the reduced price using the code provided by the hotel. Also, get a receipt or photo proving payment on the car machine… last time we stayed here I got a ticket even though I had paid (which I got out of eventually!) The staff were all really polite and friendly.

The Premier team accommodated our family wedding reception with great patience, in the restaurant. They were so friendly and helpful. Nothing was too much for them to do to make the day a wonderful experience.

Stayed on 3 occasions - 6 days and 2 single nights. An excellent location, 200m from railway station on a mainline to London (Victoria station) taking about 50 mins and trains every 20-30 mins. A 5 min walk to supermarket; 10 min walk to shops. Rooms spacious, quiet, clean, well equipped. Very comfy bed and good bathroom. Staff are outstanding! Friendly, helpful, efficient, with a real guest focus. Dining facilities and full bar service are all very good quality and top value. This hotel punches way above its 3.5 * rating. It is highly recommended.

Large room, very comfortable bed, nice clean bathroom. Good wifi. Easy check in, great location for the station. Friendly staff. Very reasonable price.

Disappointed this time, first time I’d needed a car park close by due to my mobility even though this place is near railway station and it be the last time staying here when driving, not a place to park your vehicle as can cost a packet. I’ll use Travelodge next time. Room was clean & spacious but bathtub is too small. Breakfast was good value.