Furama Darling Harbour

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Furama Darling Harbour

68 Harbour Street, Haymarket, New South Wales, 2000, AustraliaXem thông tin khách sạn
Furama Darling Harbour
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Đánh giá của khách

4.2/5
Rất Tốt
138 đánh giá
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Vị trí4.4
Trang thiết bị4.0
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Tài Khoản Khách
Lưu trú vào thg 4, 2024
Gia đình
1 đánh giá
3.2/5
Đăng tải vào 4 thg 6, 2024
Không có dịch vụ phòng, không có nhà hàng ngoại trừ bữa sáng, không có dịch vụ dọn phòng hàng ngày.
Văn bản gốcBản dịch của Google
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Furama Darling Harbour.I would like to start by apologising to you for the inconveniences you faced during your stay. I have spoken with my Housekeeping Manager regarding the experience you had with us, I do apologise behalf of my team. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.we look forward to welcoming you back in the near future.Sushant GargFront Office Manager
Tài Khoản Khách
Lưu trú vào thg 4, 2024
Người đi công tác
21 đánh giá
3.7/5
Đăng tải vào 25 thg 6, 2024
Khách sạn nằm n*** phía sau khu phố Tàu, đây là điều thuận lợi vì vẫn đông đúc sau khi trời tối, không giống như phần còn lại của khu trung tâm thương mại.
Văn bản gốcBản dịch của Google
Phản Hồi Từ Khách Sạn: Kính gửi Quý khách,Cảm ơn Quý khách đã phản hồi và nêu bật sự tiện lợi của vị trí gần Chinatown. Chúng tôi đánh giá cao xếp hạng của Quý khách và đã ghi nhận ý kiến ​​của Quý khách về tiện nghi, sự sạch sẽ và dịch vụ. Ý kiến ​​đóng góp của Quý khách giúp chúng tôi phấn đấu đạt đến sự hoàn hảo. Chúng tôi hy vọng sớm được chào đón Quý khách quay lại để tận hưởng kỳ nghỉ thú vị khác!Trân trọng,EllaTrợ lý Quản lý Lễ tân
Tài Khoản Khách
Phòng Superior gia đình
Lưu trú vào thg 12, 2024
Du lịch cùng bạn bè
4 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 7 thg 2, 2025
We take metro to hotel (nearest station CENTRAL ) from airport, around 15 miniutes . From metro station CENTRAL to hotel 1 km , walk with luggage is a bit hard. From light rail L2 / L3 station CHINATOWN to hotel 300 m. From light rail L1 station PADDY'S MARKETS to hotel 400 m. -Easy by walk . Hotel reception staff super . Breakfast good .
Dịch
Yustiana
Phòng cao cấp giường King Size hoặc Twin
Lưu trú vào thg 11, 2024
Gia đình
3 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 20 thg 1, 2025
I love to staying here because of the location, environment, near darling square, paddys market, and kids stay for free. Room Our room has been upgraded to deluxe i think, the bed is queen size, has a bathtub. They offer the cleaning service without any charge. Breakfast Breaksfast are really help when u stay here, because everything is like 17$ above quite expensive. The breakfast consist of scrambled egg, hard boiled egg, any kind of bread, mushroom, sausages, bacon, one asian dish like mie goreng, hashbrown, coffee, tea, milk, yoghurt, fruits, chia pudding, salad, cereals, so complete for simple bfast. The minus only the bed, it is not comfy, maybe they should change the pillow or bed ?
Dịch
Phản Hồi Từ Khách Sạn: Thank you for your thoughtful review, Yustiana! We're so glad to hear you enjoyed the location, the amenities, and the breakfast options. We appreciate your feedback on the bed and pillows—your comfort is important to us, and we'll certainly take your comments into consideration for future improvements. We hope to welcome you back soon for another great stay!Warm regards,EllaAssistant Front Office Manager
SOO KIAM
Phòng cao cấp giường King Size hoặc Twin
Lưu trú vào thg 7, 2024
Vợ chồng
8 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 13 thg 8, 2024
Great location,Chinatown is behind hotel, transport is convenient ✌️Recommend 👍
Dịch
Phản Hồi Từ Khách Sạn: Dear Soo,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our location, amenities, and the level of service we strive to provide. It's great to know that you found Chinatown and transport convenient. We appreciate your recommendation and look forward to welcoming you back in the future!Sincerely,EllaAssistant Front Office Manager
Jessica Li Jie
Phòng cao cấp giường King Size hoặc Twin
Lưu trú vào thg 9, 2024
Gia đình
10 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 11 thg 10, 2024
Goog location , comfortable bed
Dịch
Phản Hồi Từ Khách Sạn: Dear Jessica,Thank you for your kind feedback! We're delighted to hear that you enjoyed our prime location and comfortable bed. Your review means a lot to us! Looking forward welcoming you back to the hotel.Kind regards,EllaAssistant Front Office Manager
Joseph
Phòng Deluxe giường King Size hoặc Twin
Lưu trú vào thg 11, 2024
Gia đình
1 đánh giá
3.7/5
Đăng tải vào 16 thg 1, 2025
We checked in on 16 Dec and checked out on 23 Dec (room 1311). The Location was near most attractions we wanted to visit, with many eatery selections. We were pleasantly surprised when the hotel upgraded our stay. We opted for daily breakfast, which saved us time searching for food in the early morning when most were not open since our breakfast time is usually very early. However, the choices are mostly the same throughout our stay, which is boring after the second day. Room cleanliness needs to be improved, as crumbs left by previous visitors were not vacuumed even after I feedback to housekeeping. Though there were 3 of us, only 2 bath towels were provided and I had to repeat my request twice before this was corrected. Not sure who is the ID who designed the bathroom, but the placement of the shower faucet is in the wrong place (just need to look at pictures on the website). The hand soap is weirdly placed far away from the basin and the tap extends to the middle of the basin, so there's no way you can bend down to wash your face or spit out after brushing your teeth without spitting onto the tap. I've stayed in many hotels but this is the first hotel I find a sprinkler in the bathroom. Not sure if it's a fire safety requirement, but I find it quite funny when there's no lack of water in the bathroom. Overall, the stay was still very pleasant and even with all the feedback, we probably will still choose Furama when we visit Sydney.
Dịch
Phản Hồi Từ Khách Sạn: Dear Joseph,Thank you for your detailed feedback! We're glad to hear that you enjoyed the location, the upgrade, and the convenience of the breakfast service. We also appreciate your constructive comments, especially about room cleanliness and the bathroom design.Regarding the sprinkler, it’s actually a required fire safety feature in Australia to ensure the safety of all guests. We understand it might seem unusual, but it's part of the building code to help prevent and manage fires effectively.We apologise for the issues you experienced with the towels and cleanliness, and we will certainly pass along your feedback to our housekeeping team for further attention. We're also looking into the shower faucet and hand soap placement to see if improvements can be made.Thank you again for sharing your thoughts with us! We're happy that despite these issues, you still found your stay pleasant, and we’d love to welcome you back when you visit Sydney again.Sincerely,EllaAssistant Front Office Manager
VSing
Phòng Gia Đình Hạng Sang
Lưu trú vào thg 10, 2024
Gia đình
2 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 9 thg 12, 2024
When I booked two Deluxe Family Rooms at Furama Darling Harbour for a 6-day stay with family, I had high hopes for comfort, convenience, and a pleasant experience. Here’s how it went. Location: Convenient, but Parking Woes The location of Furama Darling Harbour is undoubtedly one of its highlights. Nestled within walking distance of numerous restaurants offering cuisines from all over the globe, it was a food lover's dream. Finding the hotel wasn’t a challenge either, thanks to clear signage and central placement. However, the parking situation? That’s another story. The hotel doesn’t have an on-site parking lot. Instead, we had to park about a five-minute walk away, which isn’t ideal when lugging bags or dealing with Sydney’s occasional drizzle. Plus, the cost added up—$244 AUD for six days. If parking convenience matters to you, it’s worth factoring this in. Cleanliness: Mixed Experiences Cleanliness was... average, to say the least. While the first day seemed fine, housekeeping didn’t exactly shine as the stay went on. On Day 2, we were surprised (and not in a good way) to find dirty towels left after the room was cleaned. Fast forward to Day 5, and we found toilet paper and stray hairs under the blanket after housekeeping had supposedly “refreshed” the space. Not exactly the five-star housekeeping you’d hope for. To be fair, we didn’t raise the issue with reception that evening—it was our last night, and we figured housekeeping staff would already be off-duty. But, as a guest, you shouldn’t have to weigh these options. Service: Quick and Friendly, But a Breakfast Mishap Service at Furama Darling Harbour was a bright spot overall. The staff were warm, responsive, and accommodating, whether it was resolving issues with the TV or bringing up extra towels. That said, we hit a snag with the included breakfast. Our booking clearly stated breakfast for four people per room, which should have covered eight of us across two rooms. Yet, when we went down, they claimed the booking only covered four breakfasts total. After some back-and-forth with both hotel staff and Trip’s customer service, the issue was resolved. But it wasn’t exactly a stress-free start to the day. Facilities: Functional, But Nothing Fancy The gym was basic but functional—a single machine covering major muscle groups, though no free weights were in sight. It’s fine if you’re just looking to get in a quick workout. The laundry room was handy, though a bit pricey: $5 AUD each to wash and dry, plus $3 AUD for detergent. Breakfast, while initially enjoyable, became repetitive after two days. A buffet should ideally offer more variety, but here the options changed only slightly. Updating the in-room TVs to include smart features wouldn’t hurt either; it felt like the tech was stuck in the past. Rooms: Spacious and Comfortable Now, for the standout feature—the rooms. They were impressively spacious, with plenty of room for our luggage and still enough space to move around comfortably. The beds? Absolute heaven. I slept like a rock every night, with no noise disturbances or distractions. The bathroom mirrored this sense of space, steering clear of that cramped, claustrophobic feeling that some hotels suffer from. It’s refreshing to stay somewhere that values comfort this much. Final Thoughts: Worth a Stay, Despite Flaws Would I recommend Furama Darling Harbour? Absolutely, especially for families. The spacious rooms, friendly service, and fantastic location make it a strong contender. Yes, cleanliness and parking could use improvement, but the positives—comfortable beds, quiet nights, and accommodating staff—outweigh the negatives. If you can overlook a few quirks and minor inconveniences, Furama offers a good home base for exploring Sydney. Just be ready for some parking acrobatics and keep an eye on those housekeeping details!
Dịch
Phản Hồi Từ Khách Sạn: Dear Vsing,Thank you so much for taking the time to share such a detailed review! We truly appreciate your feedback, as it helps us identify areas for improvement. We're delighted that you enjoyed the location, spacious rooms, and friendly service, and we’re glad the beds and quiet environment contributed to a restful stay.We sincerely apologise for the issues with cleanliness and parking, and we understand how these factors could affect your experience. Your comments will be shared with the housekeeping team for further review, as we aim to consistently meet our guests' expectations. We’re also sorry for the breakfast confusion and appreciate your patience in resolving it.We hope to have the opportunity to welcome you back again and provide an even better stay!Warm regards,EllaAssistant Front Office Manager
Tài Khoản Khách
Phòng Deluxe hỗ trợ người khuyết tật với giường Queen
Lưu trú vào thg 9, 2024
Một mình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 12 thg 11, 2024
Excellent location, extremely clean facilities. Staff were super helful and breakfast included was wonderful. A microwave in the rooms would have been great, but i made do.
Dịch
Phản Hồi Từ Khách Sạn: Dear GuestThank you for staying with Furama Darling Harbour and taking the time to submit a review. We are delighted to hear that our staff was able to assist you during your stay. unfortunately, we don’t provide microwave in the rooms, next time please let my front office team know they can help you to heat the food for you.Thank you for staying with us and taking the time to submit a review.Sincerely,Sushant Garg Front Office Manager
Tài Khoản Khách
Phòng cao cấp giường King Size hoặc Twin
Lưu trú vào thg 9, 2024
Người đi công tác
1 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 3 thg 11, 2024
Room 230: The sewage pipe odour when entering the room. The mold in the carpet on the floor caused continuos sniffling, symptoms of mold.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Furama DARLING HARBOUR.I would like to start by apologising to you for the inconveniences you faced during your stay. I have spoken with my Housekeeping and our Maintenance Manager regarding the experience you had with us, I do apologise behalf of my team. ManagerWe strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.we look forward to welcoming you back in the near future.Sushant GargFront Office ManagerFurama Darling Harbour
Roth_CYR
Phòng Superior gia đình
Lưu trú vào thg 11, 2024
Du lịch cùng bạn bè
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 21 thg 1, 2025
Highly Recommend this hotel, more its comfort, welcome service and best location.
Dịch
Phản Hồi Từ Khách Sạn: Dear Roth_CYR, Thank you so much for your wonderful review! We're thrilled to hear that you had a perfect stay and appreciated the comfort, service, and location. Your recommendation means a lot to us, and we can't wait to welcome you back!Warm regards,EllaAssistant Front Office Manager
Tài Khoản Khách
Phòng cao cấp giường King Size hoặc Twin
Lưu trú vào thg 8, 2024
Đặt phòng cho người khác
22 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 19 thg 10, 2024
we were able to'take an amazing photo of the harbor when we were living in the hotel, and I the breakfast there was delicious as well.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your fantastic feedback! We're delighted to hear that you enjoyed your stay and captured beautiful photos of the harbour. It’s also wonderful to know that you found our breakfast delicious.We appreciate your kind words and look forward to welcoming you back for another great experience!Kind regards,Ella
KHW
Phòng cao cấp giường King Size hoặc Twin
Lưu trú vào thg 8, 2024
Du lịch cùng bạn bè
3 đánh giá
2.2/5
Đăng tải vào 8 thg 11, 2024
Location: Good. Cleanliness: Not really (the blanket is red in the military) Service: I left the housekeeping hanging, but it wasn't cleaned. So I checked the door handle and found that the housekeeping hanger was upside down. (Cleaning required x) Just in case, I talked to the counter on the first floor, and the next day, I hung it up, took a picture, and left.. It was equally uncleaned and the housekeeping was upside down. The room was also in the far corner of the floor, so it was hard to go back and forth.. The blankets are red, the housekeeping is upside down and not cleaned, and the ceiling vents have cobwebs It was so bad. Facilities: Breakfast changes little by little every day, but the composition was good. Conclusion: I don't recommend it. ---------------------------- 위치 : 좋음. 청결도 : 별로(이불이 군대군대 빨개요..) 서비스 : 하우스키핑 걸어두고 나갔는데 청소가 안되어 있더라구요. 그래서 문고리 확인해보니까 하우스키핑 걸이가 뒤집혀서 걸려있더라구요(청소필요x) 혹시나해서 1층 카운터에 말하고 다음날 신경써서 걸어두고 사진찍고 나갔는데.. 똑같이 청소 안되어있고 하우스키핑이 뒤집혀 있었어요. 룸도 해당층에서 맨 구석이라 왔다갔다 하기 힘들었는데.. 이불도 빨갛고, 하우스키핑은 뒤집혀 청소도 안되어있고, 천장 환기구에는 거미줄까지 너무 별로였어요. 시설: 조식은 매일 조금씩 달라지는데 구성이 괜찮았어요. 결론: 추천하지 않아요. 생각보다 너무 불쾌한 경험이었고 하우스키퍼가 자기가 출근안해서 모른다. 변명만해서 정말 별로였어요. 시드니 숙소로 4박을 했는데, 다음번에는 절때 이 숙소는 예약 안할 것 같아요.
Dịch
Phản Hồi Từ Khách Sạn: Dear GuestThank you for taking the time to tell us about your experience at Furama Darling harbour. I would like to start by apologizing to you for not meeting your expectations and for the issues you faced throughout your stay. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.We have already notified our Housekeeping Manager regarding the issues that you have faced during your stay.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if we can be of assistance to you, please contact the hotel directly. Sincerely, Sushant GargFront Office ManagerFurama Darling Harbour
Tài Khoản Khách
Lưu trú vào thg 1, 2024
Người đi công tác
2 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 25 thg 2, 2024
firm and soft pilow is good the price of Trip.com and hotel charge is different, made me confuse
Dịch
gohwaimi
Lưu trú vào thg 7, 2024
Vợ chồng
12 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 9 thg 8, 2024
Overall good place to stay and location. I am very happy with the 1 night stay. If really want to fussy, I would said the wifi system is complicated by asking me key in room number and last name at end customer not found error. At end the receptionist provided me visitor password instead. Other than that all are very good with big room big space nice location.
Dịch
Phản Hồi Từ Khách Sạn: Dear Gohwaimi, Thank you for staying with us and taking the time to submit a review. We are delighted to hear that our staff was able to assist you during your stay! We are sorry to read that the Internet was not working when you have used your last name and room number, we had some issues but now it is resolved. We hope to see you and the family again soon. Sincerely,Sushant GargFront Office Manager