LRDUK
ngày 1 tháng 1 năm 2024
We reserved a harbour view room - this view also happened to include a not so nice view of an untidy utility/loading bay area! Room was old and needed binoculars to see the TV it was so small. After a visit to the pool, we came back to the room to no hot water and were told this was because all the other guests were using it! After waiting about an hour and several calls to the reception from our own phones as there was no phone in our room, finally went in person to sort it out and we were moved to another much nicer room where the hot water was working. This room was at the back of the hotel with no view. We had dinner in the Waterside restaurant, had to send the lamb steak back to the kitchen as it was undercooked. Overall it was an average hotel, not sure we'd stay here again especially on a special occasion. Photo is of the second room's view.
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