"The bathroom tiles are slippery. A nonslip mat should be available. Handrail would be a welcome addition."

"Great location and friendly staff. Strongly recommended if you plan to stay in Hay."

"Was grateful they stayed open to welcome me late."

"Không có nhiều sự lựa chọn trong thị trấn, đây là một trong những khách sạn tốt hơn"

"Dịch vụ rất tốt"

"Giường thoải mái. Lễ tân thân thiện. Phòng tắm đã cũ và lạc hậu. Có một cửa sổ hướng ra đường không thể mở được. Thông gió tồi tệ."

"Cơ sở vật chất của khách sạn còn rất mới, giường rất thoải mái, phòng tắm có đèn sưởi, mọi thứ đều sạch sẽ và gọn gàng, đồ dùng mới"

"Location on the main street of little town. Walk distance to few local restaurant and IGA convenience store. Reasonable price for a family of 4."

"We stayed here as a family of 3 because we thought it would be just right for us on our way home from a long trip. We were wrong. The last time we stayed here was almost 20 years ago when we were a family of 5 and it still looks the same. Old, and having no improvements done to it since! My husband had to ask for some extra towels for a start, the shower door had a crack right in the middle of it, shower water pressure seemed to change all the time. I think even the table and chair outside were the same ones as when we were there last time! Worn by the outside weather, cracked and unstable. Only JUST okay for a quick overnight stay. Disappointing as not a dollar had been spent in those nearly 20 odd years. Needless to say we won't be staying there again."