Portsmouth (Havant)

The staff were so friendly and the breakfast was so nice and friendly made to order and the staff here went out of their way to check in with us, and the rooms were nice and clean can’t fault a thing great stay It’s in a nice location not to far from the city centre as well witch was nice and convenient

Very clean hotel, the staff were very helpful throughout my stay and certainly made my stay more enjoyable for me, there rooms were very sanitary and comfortable to spend the night in would spend more time at premier inns since my stay was so good.

Stayed here for a week due to work. All of the staff that I encountered were lovely and made me feel at ease. Both in the restaurant and hotel although they are separate buildings but the same team? Room had everything I needed on the second floor, would book here again

Hotel has issues due to age, smells, electrics wouldn't work in one room, significant mould in the bathroom, ceiling covered in spiders webs. Other than that lovely hotel, NOT. We only stayed for a single night, would have moved to another if needed more than one night

We stayed here for a night stop and get away. It was what is says on the tin, comfy bed and nice staff around the hotel and restaurant, the building is looking old and could do with some touch ups here and there. Check in was a bit slow and our key cards did not work a couple of times, a mouldy smell on the ground floor but the room was cheap so we can not complain massively

Having prepaid for a room and free parking (subject to availability), imagine the annoyance of getting a £100 parking fine from a company called parkmaven, who I have never heard of. The hotel will not even acknowledge my two emails (it has been 8 days) and after being on hold for 10 minutes on two phone calls to their reception, I have given up. If you are driving here, be warned!

Guess its old - small bed - mould in bathroom - room keys that dont work - its well placed for where we wanted to be, but will consider an alternative next time

The bathroom panels under the sink were water damaged as was the bath panel. There was also some mould in the sealants, and tiles the water damage was not something that had happened recently but over some time regular maintenance checks should happen and these issues resolved not left for visitors to complain

Convenient location for ferry port. Overnight stop off on way to Isle of Wight. Average Premier Inn, you know what you are getting.