Các đánh giá London Heathrow Marriott Hotel

Phản Hồi Từ Khách Sạn: Dear Antonia,Thank you for your kind words and for taking the time to share your experience. We're delighted to hear that you enjoyed our lovely lobby, found the rooms clean, and the beds comfortable—comfort and cleanliness are top priorities for us.We also appreciate your constructive feedback regarding the room updates, air conditioning, and USB outlets. Your comments are valuable and help us identify areas where we can improve to enhance the guest experience.We hope to welcome you back again soon and provide an even better stay next time!Warm regards,Cristina MironovFront Office Manager

Phản Hồi Từ Khách Sạn: Dear Ryan,Thank you for sharing your feedback. We're truly sorry to hear that aspects of your stay did not meet your expectations. We understand your concerns regarding the additional internet charges and the airport transfer service, and we sincerely apologize for any confusion or inconvenience caused.Your comments are very important to us, and we take them seriously as we continuously strive to improve our services and communication. We’re glad, however, that you chose to stay with us and hope that despite these issues, there were still some positive aspects to your visit.We appreciate your honesty and hope to have the opportunity to better serve you in the future.Warm regards,Cristina MironovFront Office Manager

Phản Hồi Từ Khách Sạn: Dear Guest,Thank you so much for your detailed and kind feedback! We're thrilled to hear that you enjoyed your stay and appreciated our friendly staff, spacious and clean rooms, and the inviting open-plan lounge area. It's also wonderful to know that the sauna and steam room helped you unwind after your travels, and that you found our food both reasonably priced and of good quality.We understand that the walk from Hayes & Harlington station can be a bit long, and we appreciate you highlighting the need for a taxi or bus for easier access. Your insights are incredibly helpful for future guests and for us as we continue to improve the overall experience.We truly value your support and hope to welcome you back again soon!Warm regards,Cristina MironovFront Office Manager

Phản Hồi Từ Khách Sạn: Dear Charlene0208,Thank you for your kind words and for sharing your experience with us. We're so glad to hear you find the hotel nice and cozy—it means a lot to us!We also appreciate your honest feedback regarding the carpet cleanliness during check-in. Please accept our apologies for any inconvenience this may have caused. Your comments have been shared with our housekeeping team to ensure we maintain the highest standards of cleanliness at all times.We value your continued support and look forward to welcoming you back for an even better stay next time!Warm regards,Cristina MironovFront Office Manager

Phản Hồi Từ Khách Sạn: Dear Farhad,Thank you so much for your kind words! We’re delighted to hear that you had such a wonderful stay and that our team made your experience even more enjoyable. It’s great to know that you enjoyed the comfort of the room.We truly appreciate your recommendation and look forward to welcoming you back soon!Best regards,Cristina MironovFront Office Manager

Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your feedback! We're glad to hear that you found the room clean, the temperature comfortable, and the bathroom bright and well-maintained. It's also great to know the shower met your expectations.We truly appreciate you taking the time to share your experience and hope to welcome you back for another pleasant stay soon!Warm regards,Cristina MironovFront Office Manager

Phản Hồi Từ Khách Sạn: Dear Shivani B,Thank you for your wonderful feedback! We're thrilled to hear that you had a great stay and that our check-in staff made a positive impression with their efficiency. It's also great to know you appreciated our convenient bus connectivity, proximity to Heathrow, and the cleanliness of our facilities.We're especially glad you enjoyed the Deli downstairs—it’s a guest favorite! We truly appreciate your kind words and look forward to welcoming you back again soon.Warm regards,Cristina MironovFront Office Manager

Phản Hồi Từ Khách Sạn: Dear Guest,Thank you so much for your kind words! We’re delighted to hear that you had such a wonderful stay and that our team made your experience even more enjoyable. It’s great to know that you enjoyed the comfort of the room.We truly appreciate your recommendation and look forward to welcoming you back soon!Best regards,Jay LaljiFront Office Duty Manager

Phản Hồi Từ Khách Sạn: Dear BCAdam,Thank you so much for your kind words! We’re delighted to hear that you had such a wonderful stay and that our team made your experience even more enjoyable. It’s great to know that you enjoyed the comfort of the room.We truly appreciate your recommendation and look forward to welcoming you back soon!Best regards,Jay LaljiFront Office Duty Manager

Phản Hồi Từ Khách Sạn: Thank you so much for your feedback.

Phản Hồi Từ Khách Sạn: Dear Urban ,Thank you so much for your continued loyalty and for sharing such a thoughtful review. We’re truly delighted to hear that your second stay was just as enjoyable as your first. It’s wonderful to know you appreciated our clean rooms, made-to-order breakfast, and the high standard of service provided by our team.We do understand your concerns regarding transportation from the airport, and we sincerely regret the inconvenience and cost of the Uber ride. While we currently do not offer a complimentary shuttle service, we are actively exploring ways to improve accessibility and provide clearer guidance on alternative transport options for our guests.Your recommendation means a great deal to us, and we’re grateful for your kind words. We look forward to welcoming you back for many more excellent stays in the future.Warm regards,Cristina MironovFront Office Manager

Phản Hồi Từ Khách Sạn: Dear Sharifah SS,Thank you so much for your kind words! We’re delighted to hear that you had such a wonderful stay and that our team made your experience even more enjoyable. It’s great to know that you enjoyed the comfort of the room.We truly appreciate your recommendation and look forward to welcoming you back soon!Best regards,Jay LaljiFront Office Duty Manager