Best Western Plus Hardeeville Inn Suites

Great location nice day

Everything was fine when we got to the hotel. When we walked into the room, the room smelt, moldy and musty, so it made it really difficult to even stay there, but we turned on the heater so we could go go have dinner and come back, hoping the dampness would’ve been out of the room. We had to turn the heater back on and by morning the room smelled halfway decent. With that said getting into the bed, the bed itself felt really nice and luxurious. The problem with the bed is that when we got into the sheets they just felt damp and I mean uncomfortably damp. I had a hard time going to sleep. My husband kept trying to tell me they were just cold, but they literally felt wet.

Easy checkin and lots of parking. Room and bathroom was clean. Bed was very comfy. Good lighting in the parking lot.

Asked our room be moved from ice machine and cleaning closet areas because of noise. Took 3 people 15 minutes all the while trying to convince me the area was quiet..I was there and it wasn’t. NO COFFEE that people found drinkable at 8 AM and NO BISCUITS to go with the sausage gravy. The eggs were dried out. 2 guys worked on the coffee machine and finally just walked away….no coffee! The pillows are like rocks and the shower floor was very slippery.. The maids were the nicest people in the place!,

Great stay A clean very comfortable room, a quick check in and an excellent breakfast made us very happy! Would definitely stay here again!

Trying to contact ******* for refund. 1st room (207) Filthy bed sheets & no house keeping available to change. 2nd room (227) air conditioning not working. Had to leave could not stay in 85 degree room. ******* customer service is also terrible- I cannot reach anyone on the phone or Expedia.com so I will dispute changes on my credit card!