Mill on the Soar by Greene King Inns

Stayed for two days in late November. Thought the rooms were very comfortable, with nice mattresses. Ate both nights in the restaurant, thought the prices were very good and the food and service was good, and the food came out very quickly. My gripe with the room is that they are all entered from outside - both nights had people either returning to their rooms or booking in at 12pm and 2 pm, making ridiculous amounts of noise. With no phone, I certainly wasn’t going to challenge groups of drunks shouting in the car park for 20minutes pro. Outside my room - no phone to complain to a night porter. I wouldn’t wish to stay again. I would not have written this review if I had received a private follow up review request - I booked out too early to speak to reception. Shame really.

Bed was ridiculously comfy, radiator was on immediately which was really welcoming on a cold evening. Went for food in the pub, staff were really welcoming and attentive. Only downside was there wasn't enough tea bags or coffee in the room, which was soon rectified by just popping in and asking. 10/10 would stay again.

It was generally very poor. The room had clearly been refurbished and certainly no complaints there. However the plumbing had a lot to be desired! The water supply is a pressurised system, when ever a tap was turned on, or toilet flushed, a pump started that was quite noisy! Especially during the night when neighbours pump could be heard as well! Also when system pressure dropped the pumps started up for a short period. Worse than annoying! Hungry horse food is generally acceptable but the breakfast was really not very good. Quality of food and presentation was really not up to standard. We were unable to sit in the breakfast area with two tables occupied and all the others had not been cleared! The thermos flasks with coffee and water were not very hot in fact the water was not hot enough to make a decent cuppa. Croissant were stale and no pasteries as listed on menu. Bread, white only and clearly had been sitting there (only covered with a small fly net) for quite a while. Please note there were no tongs or other implements for handling food. The cooked food was not up to standard. Bacon dry and burnt ( like cardboard) sausages had clearly been cooked a while earlier and were of very poor quality. I don’t want to add any more other than very poor. Service very poor but not the girl’s fault as she seemed to be on her own for most of the time. Did I get a chance to air my views when checking out not. Too busy with another customer! Just lent across and took key with a quick thank you

Rooms are pleasant and look like they have been recently refurnished but soap dispensers were empty and some of the cups were not clean and left over from previous occupants. The attached pub was very disappointing. The fact that it is a chain means that corners are being cut and the staff, who are polite and approachable, are fighting a losing battle at busy times as the pub was very understaffed, with tables rarely cleared, cutlery running out, tables unwiped and a general tension behind the scenes. Food was variable depending how long it was heated up in the microwave and we returned some food and witnessed at least another 3 tables doing the same. The food is not given the quality preparation time it deserves, again presumably as everything is rushed.

Comfortable bed, clean room, tea and coffee available, very friendly and helpful staff. Definitely recommend. Water heater was a bit noisy, but didn’t keep us awake. Breakfast really nice!!! Cooked to order, fresh and hot. Continental also there so had a bit of cereal too.

I stayed here for 1 night whilst in the area for business. The hotel is on the side of a dual carriageway. The lorries and traffic start just before 5am and as there’s very little soundproofing you can hear it all. The hotel is what I can best describe as a motel and is simply the most depressing place I have stayed at. Check in is at the bar of the hungry horse and the accommodation block is in the carpark. The rooms all open up to the outside rather than a internal corridor. The room was extremely basic, the wifi is non-existent. The bathroom has a small frosted window which people in neighbouring rooms walk past. The bathroom makes a strange groaning sound when flushing the toilet or draining the sink so think they have a macerator or else plumbing issues. Evening meal at the pub was passable, but their menu’s hasn’t been wiped down in what I would guess as a long time as they were sticky and covered in crusty food. Breakfast the next morning was a makeshift affair, small selection of continental items on a pub table in direct sunlight. The cooked item menu again was limited. Would I stay here again, no, I’d rather stay at Bates Motel.