Harbin Sunac Shibago Hotel

Khách sạn hiện đại với dịch vụ lễ tân tuyệt vời, chỉ có điều vị trí không quá trung tâm và khu vực ăn sáng rất ồn ào.

Vị trí của khách sạn này gần Lễ hội băng tuyết. Nhìn chung dịch vụ của khách sạn rất tuyệt trừ lúc chúng tôi nhận phòng. Thái độ của nhân viên lễ tân cực kỳ tệ và thiếu kiên nhẫn. Trong đêm cuối cùng, hệ thống sưởi trong phòng của chúng tôi không hoạt động và họ đã đổi phòng khác cho chúng tôi n*** lập tức. Thật tuyệt vời khi chăm sóc khách của bạn. Bữa sáng tự chọn ổn với nhiều lựa chọn đồ ăn.

Most friendly hotel in Harbin. Next time if i visit Harbin i will stay again. The staffs are even wonderful! Specially Demi helped us in challenging situations. She helped us a lot! This is a reference of customer service.

Excellent location that is walking distance to the Wanda Snow Shopping Centre and surrounded by good hotels

Very nice airport hotel. Rooms clean service good. Only disappointment was the gym was micro small with limited equipment. Felt very crowded with 3 people. Would give the gym only 1 star.

Very nice rooms and good breakfast. Location a little in the middle of new town construction sites. The mall 10 mins walk away is great for shopping and restaurants. The hotel restaurant only offered breakfast but it was ok to order deliveries in. Hotel is slightly weird in that it’s also seems to be a neo natal staycation hotel with many nurses and families members hanging out in corridors at all times of night. Main issue with the rooms was that they were 28 degrees C and there was no way to cool them down slightly to be able to sleep well. Opening the windows didn’t help and the hotel aircon was understandably set to heating the room - maybe something they can think about. Nice hotel and a good stay- just didn’t sleep well.