Các đánh giá AOLUGUYA Hotel

love the area so much and the excellence staff attending to us... will definitely be back in future!

The location and view of hotel is wonderful. The staff are friendly and welcoming. However the cleanliness of the hotel are a bit disappointing. The breakfast was delicious as well as the afternoon tea. Over all it was a good stay but the un clean cleanliness did make me feel a bit uncomfortable.

Stylish hotel in elegant high-rise building. Perfect dinner and breakfast. Location somehow distant from subway as well from the main city attractions. There is a mall opposite to the hotel, but literally no pavement to reach it by foot. No option to pay the deposit with Mastercard, nor in cash with Euro or USD. When paying with WeChat, extra fee for „international card” is added without explanation. Service will call a lift for You, but won’t explain that there is a dinner included in the booking package. You have to ask for the lobby bar voucher.

Great staying at this hotel. Very lucky to choose this hotel. Breakfast and late supper was awesome. Especially lamian noodles. During my visit I ate 6 lamians. Much obliged.

Lovely stay with exceptional service.. A very pretty hotel which provides unusually long breakfast and supper.. Checking in and out, being assisted by both 小赵 and 小萌 were fuss free! Only one issue that really bothers our stay... The aircon.. Room can be relatively warm.. Otherwise, it's an awesome stay nevertheless.

One of the best hotels, service is top notch, definitely 5 star or more, clean, spacious, complete amenities. We love the breakfast, afternoon tea and supper. View from room is beautiful, big bathtub, and ample space for luggage. We took the shuttle service to Zhong Yang Da Jie and back. Worth the price we paid. Special mentioning of service staff at executive lounge孙婷雨 and front desk Ms 刘，who are professional and always responded to our requests.

fantastic services, breakfast last till 1pm, tea break starts from 2pm to 8pm. guess what, supper is also provided from 10pm to 12am. aoluguya customer service staff ms zhao and ms sun also gave us good recommendation. :)

We had a wonderful stay at Aoluguya, we were treated exceptionally nice the staff was awesome, the F&B manager Frank was there to help and attend to our every needs, the breakfast was amazing we had some yummy baked beans done for us as an extra treat among the other plenty of dishes that were there on the buffet menu, the while two days were absolutely wonderful, our room was spacious and very comfortable for our daughter to run around and play, unfortunately for us our daughter wrote on the wall with a pen and we really felt bad about that incident, but thanks to the amazing efforts that were done by the night duty manager Brian who attended to the situation in a calm and diligent manner he had the issue resolved and made sure that we were still comfortable and well accommodated, the hotel stuff are very friendly warm and welcoming another special thanks also goes to Star at the front desk she was warm and very patient with us during our check in time, my family and I we will definitely come back again for another stay in the near future. This hotel is by far the best the check out time is flex and we did not feel the need to be hurried out of the room, we felt home away from home, everything was top notch!

We had a great experience in this hotel! The decoration is unusual and very beautiful! The food is very good and all staff is very polite and always ready to help. Mr Brian Chen was very helpful in the information provided, and Mr Frank, at the dining room, looked in detail for all aspects of guests' preferences. I understand cultural differences, although the hotel may consider bath tube and sauna for mixed gender - couples and families will appreciate it for sure. Overall it was a great experience, and we will return defenitely, including in the winter, to explore the different touristic offer.

Perfect hotel. Breakfast to 1:00pm 😊

Overpriced. Inconvenient. Immature staff.

Amazing hotel with an amazing view. Highly recommend this hotel in Harbin

ridiculous. this word describes pretty much everything. ridiculously expensive. ridiculous system with the reception being ob the 42 floor, and to get ANYWHERE you MUST TAKE A SPECIAL ELEVATOR TO 42 FLOOR. so if you are on the floor 33, and must go down to floor 1, your trajectory will be 33 then 42 then 1. and to come back 1 then 42 then 33. never seen anything more stupid. rooms are dirty, dusty. cupboards dirty. toilet is seen from the bed. who would need transparent doors from the bedroom to the bathroom? in a room for a family? you,can not wash your hands and not wake up your child. swimming pool very cold, sauna switched off and ery cold. saunas MUST be hot, otherwise it is not a sauna very bad experience for a large amount of money. the only positive thing was good breakfast.

The staff is so amazing. Rainbow was very attentive to my needs and was very supportive. The property is beautiful and really comfortable.