Hotel Emerald Waters Classy

아무래도 위치성 매연과 작은 벌레들은 많지만 방은 깨끗하고 너무 만족스러웠음. 위치가 너무 좋아요

The location and service is incredible! The staff were so friendly and whenever I needed something, they were so quick to help! I had missed breakfast time the first day because I didn’t know it ended at 9:40am. They were so nice that they even sent me breakfast to my room. Would definitely come back!

The room was spacious and comfy. I like the bathtub in the bathroom because I can soak in the warm water after a day of touring outside. The service rendered by the staff is impeccable and excellent. The hotel manager, Justin Nguyen, is very attentive. He helped me arrange my transportation, etc. He talked to the hotel guests politely and patiently in fixing their problems. He is very professional in his job. He can handle the guests with his great experience gained in the hospitality industry. His capability is good enough to be promoted to the management level of the entire company. I will definitely come back to stay at the hotel should I go to Hanoi again. I will highly recommend this hotel to others through social media platforms.