Tài Khoản Khách
ngày 22 tháng 9 năm 2023
My recent stay at the Win Hotel in Hanoi left me absolutely impressed thanks to the impeccable service provided by the staff. When a scheduled taxi, booked through a tour agency, failed to arrive at 4 am to take us to the airport for an international flight, the hotel staff were ready to help. Within minutes, they arranged an alternative taxi, ensuring we didn't miss our flight. What's more, they went the extra mile by helping us with a refund from the tour agency for the missed taxi. Their dedication to ensuring a stress-free experience was truly remarkable. Throughout our stay, the staff's friendly and attentive service was consistently outstanding. The hotel itself offers cozy accommodations in the heart of Hanoi, making it an ideal choice for travellers. The rooms are a good size and equipped with everything you need for a comfortable stay. I wholeheartedly recommend it to anyone visiting Hanoi.
Dịch