ANYU Hotel - Hangzhou West Lake

這次入住杭州安隅酒店是一定要給超棒評價的，從酒店的細節看出非常用心，服務是所有酒店的天花板，所有員工素質都非常高，大廚也是一級棒，不論是下午茶，晚餐，特別是早餐，不但好吃品類又豐富，而且擺盤很出彩，退房還送了超級喜歡的禮物，水果堅果咖啡吧全天候免費服務，而且質量也都是很好的，退房還幫我們打包了水果路上吃，心情舒暢，第一次感覺很值，4.9超級棒的評價是實打實的。

Excellent service and cleanliness. However, the entry level of room faces a wall and is near the toilets, would recommend getting a better level.

It is a very nice boutique hotel. The staffs were very friendly and the breakfast, afternoon tea and supper snack are all extremely thoughtful. Definitely would recommend to friends and anyone whos going to visit HZ. However, since the hotel style is inspired by nature and earth palette, hence the room decor and lighting are not everyones cup of tea. If I am travelling solo, I think its a bit too dark and scary for me.

What an amazing hotel! Fron the lovely staff, the interior, the breakfast and the toiletries; you cannot go wrong here. We had an amazing stay and would highly recommend anyone wanting a more laidback/resort vibe to give this a go. My only gripe is the distance to the city center which is about a 30-40 min taxi drive, but it is very close to everything around west lake.

The staff at this hotel were incredibly welcoming and helpful throughout my stay. The room was immaculate and very comfortable. I also enjoyed the delicious breakfast and afternoon tea set. I loved the convenient location close to Xihu attractions.

We had an absolutely wonderful stay at Anyu Hangzhou. Even before we arrived in Hangzhou, we had had communications with the hotel about the room and they had already helped with our restaurant bookings. The service was impeccable from everyone at the hotel, from the front-facing staff to the housekeeping staff - all were so helpful and friendly and polite yet warm. They were also really responsive to our WeChat messages and queries. The breakfast, tea and twilight suppers were delicious and of top quality, and extremely pretty as well. There were free-flow fruits available for most of the day which is really quite nice. The hotel was beautiful and very clean with many amenities which were so helpful for our daily outings. One small downside was that the twin rooms are next to the road and it was a bit noisy on a Saturday night / Sunday early morning due to people talking on the street, but we only experienced this for one night. Otherwise the beds and the room were so comfortable that we slept wonderfully. Location-wise, it’s near enough West Lake and the other sights such that we don’t get stuck in the jam of the immediate Lake area and yet won’t take too long to get to all the sights and restaurants. The hotel even prepares a farewell gift for the guests - this was a really thoughtful extra touch. Truly a wonderful stay and most of all, we must commend every member of staff of the hotel for being so helpful and welcoming. Highly recommended!