Hangzhou Wonderland Hotel

We stay here quite often mainly because of the excellent location on Qingshanhu. The room standard (Superior) is good - spacious, comfortable, nice view (floor 5). However, it was disappointing that the dinner buffet was closed. The hotel Chinese restaurant was good. Bar service was poor.

This hotel is perfect for a getaway from the city!The environment is green, so tranquil & relaxing 🌿I booked a room with mountain view and upgraded with a view on the lake. The room was clean and spacious. The bath tub is huge and they also provide bath salt. The TV also offers English channels and TVOD. The bed was comfy and bed sheets felt fresh :) The breakfast buffet is nice. It has many options. You can also order room service for meals. The menu is available in the room in English and Chinese. Prices are quite reasonable. There’s also a cycling trail around the lake which is accessible from the hotel. One of the receptionists also speaks English and she’s very friendly & helpful! I had a great experience at this hotel and defo recommend it! 👍🏼

The hotel is set in an amazing location next to Qingshan Lake and the scenery is beautiful. Every thing about the hotel was great apart from one incident in the evening that we stayed there. It was my first time meeting my girlfriend's mum so I decided to take them to this hotel as it has great reviews online and Qingshan Lake is an amzing place. My girlfriend's mum loves to play cards so after dinner we played in the hotel bar which was empty like most hotel bars in China. After buying a bottle of beer that was 4 times more expensive than a supermarket, we played about 3 or 4 hands but then one of the ladies who worked there came over and said we needed to stop playing. I asked why but she had no answer other we couldn't play and should go back to our rooms. Shortly after this her superior arrived and had the same message but again no reason why. I agreed we would leave because it was quite awkward but I asked to be refunded for the beer I had just bought. The manager gave me 38yuan on cash is difficult to spend these days in China, she didn't even make eye contact with me as she slammed it down on the table where we were sat. It was a little bit disappointing because this hotel is definately worth a visit.

Good room, excellent location, good buffet breakfast, excellent helpful service.

酒店服務很好，很貼心。春節期間的客房很緊張，定單下的晚了，到酒店後對原來自己定的房間不滿意，正好有看風景視角更好的房型，就補差價換掉了，酒店貼心的把加床費給免了！山景湖景全都能看到了，第二天下雨，正好躺在客房的大沙發上看着煙波浩渺的山湖美景，享受愜意假期。自助早餐不錯，中西式都有，味道很好！下午在咖啡廳一邊欣賞風景一邊圍爐煮茶！中餐廳的飯菜味道可口價格實惠，份量足！打掃房間的阿姨，餐廳服務員，遇到的每一位工作人員服務都很好！

酒店位置很好，就在青山湖邊，風景真的沒話説，訂的湖景高級標準房，陽台上就能看見青山湖的風景，45平方的房間也很大，1.35米的雙床可以拼床，睡的蠻舒服的，洗澡也舒服，另外他們家的早餐很豐富，味道也好吃，麪的配料有水煮牛肉和豬油的我也是第一次吃到。還有入住的時候碰到一個房間門鎖壞了，他們響應的也很及時，換了房間，是一次愉快的入住體驗。